Top Remote Jobs in Tampa, FL

Serve as the first Customer Success Manager for law enforcement clients: drive product adoption, build relationships, resolve user issues, collect feedback, coordinate with product/engineering, create communications and training, and track key SaaS metrics (DAU, MAU, MRR/ARR, churn, expansion).

Leads Camgian’s marketing strategy, brand positioning, demand generation, thought leadership, and strategic partnerships for AI-enabled defense products. Develops market-entry plans, campaigns, partner ecosystems, and executive communications while aligning marketing with capture, business development, and product management. Oversees partnership negotiations, events, content, budgets, KPIs, and team development. Represents the company with customers, government leaders, industry partners, and media, ensuring compliance with export-control and public-release requirements.

Performs general ledger accounting and federal financial reporting for DoD Working Capital Fund activities. Prepares and reviews journal vouchers, analyzes trial balances and variances, reconciles accounts, validates financial data, and resolves discrepancies. Supports DDRS and other DoD reporting systems while applying federal accounting standards and maintaining audit-ready documentation. Coordinates with DoD, DFAS, and government stakeholders to ensure accurate, complete, and timely reporting.

Own and evolve the platform supporting product engineering teams, including reliability, observability, test infrastructure, developer experience, infrastructure strategy, cost management, compliance controls, and platform on-call. Lead AWS, EKS, Terraform, CI/CD, and multi-account platform improvements while defining the roadmap and partnering with engineering teams and infrastructure vendors.

Leads agile software development and data integration efforts while remaining hands-on with coding, analysis, troubleshooting, root cause analysis, and system improvements. Ensures data governance, security, reliability, and performance; aligns technology with business strategy; supports audits and RFPs; oversees project planning, budgets, assignments, and delivery; presents data visualizations to senior management; and mentors and evaluates staff.

Manages daily workflow queues for the Attorney Resource Center, ensuring assignments progress and are completed within service standards. Monitors workload, capacity, priorities, deadlines, and aging work; coordinates coverage; supports attorneys and requestors; communicates status and delays; addresses bottlenecks; and escalates service or capacity concerns. The role also provides workflow coverage, completes team assignments, and maintains knowledge of legal support services and departmental capabilities.

Leads the Cyber underwriting division by defining underwriting strategy, managing a team, reviewing referrals, curating profitable portfolios, and evaluating complex risks. Builds broker, client, and capacity-provider relationships; drives premium, quote, hit-ratio, and retention goals; oversees hiring, performance management, budgets, and underwriting authority. The role also contributes to product innovation, governance, and division-level initiatives while serving as a subject matter expert.

Design, build, deploy, and maintain full-stack applications spanning frontend interfaces, backend services, APIs, databases, integrations, and cloud infrastructure. Own complex systems, improve reliability and technical debt, make architectural decisions, mentor engineers, and contribute to code reviews and engineering practices. Evaluate AI-assisted development opportunities and collaborate with product teams, stakeholders, and customers to deliver secure, maintainable software capabilities.

Leads complex ITSM and enterprise service management consulting engagements, including executive discovery, outcome architecture, governance, maturity assessments, roadmaps, and value measurement. Advises customers on ITIL practices, Atlassian solutions, CMDB strategy, operating models, adoption, and platform governance. The role also supports complex pursuits, reviews consulting artifacts, improves methodology and stage gates, coaches consultants, and contributes to practice development and quality standards.

Own partner integrations from technical discovery through production launch and stabilization. Translate business and technical needs into integration designs, requirements, data mappings, and documentation. Investigate APIs, databases, logs, and code to troubleshoot issues; validate integrations through testing and data verification; and coordinate product, engineering, underwriting, operations, and external partners. Use AI-assisted tools to create specifications and guides, improve integration patterns, and drive progress through influence and clear communication.