Top Remote Operations & Support Jobs in Tampa Bay, FL

Provide on-site (NYC) and remote end-user IT support: troubleshoot Windows/macOS/mobile devices, manage accounts in Azure AD/Active Directory, handle tickets, configure hardware and conferencing, use MSP tools, maintain documentation, and escalate complex issues.

Manage Michigan PIP claims end-to-end: investigate facts, perform coverage analysis, evaluate damages and limits, negotiate settlements, approve payments, refer to other units, document files, and handle MCCA and attorney-represented claims.

Provide account support by updating patient accounts using client systems, coordinating with contact specialists, monitoring requests, assisting IT with access issues, and completing special projects to facilitate timely resolution of client accounts.

Provide advanced remote Apple and mixed-platform support and Mac system administration. Administer Addigy MDM and Apple Business Manager workflows, troubleshoot macOS issues, maintain ticket documentation, escalate as needed, contribute to knowledge articles, and participate in occasional on-call rotation.

Manage workforce management systems to forecast workload, build schedules, monitor real-time adherence, recommend staffing adjustments, configure WFM platforms, troubleshoot issues, and partner with operations to meet service-level goals and improve efficiency.

Own end-to-end sales compensation operations: process and audit monthly commissions, administer compensation platform configuration, build financial and scenario models, deliver recurring attainment and payout analytics, support quota and territory planning, resolve commission disputes, and drive systems automation and cross-functional integrations to improve scalability and data quality.

Process customer print orders from intake through routing to appropriate production facilities. Validate order specs and artwork for production readiness, make minor job ticket edits, apply naming conventions, route orders using the Order Routing Matrix, and communicate with design teams, production facilities, and customers to resolve issues and ensure on-time delivery.

Lead and own daily crypto and fiat settlement and trading operations: investigate and resolve breaks, run reconciliations, manage trade lifecycle, automate tasks with Python, run partner go-lives, use LLM tooling, build operational dashboards, and serve as technical SME and on-call responder.

Produce sprint-based technical documentation, user guides, training materials, in-app help content, and contractual deliverables for the ARES program. Maintain deliverable schedule, support agile execution, and produce government-formal deliverables per PWS/SOO.

Remote administrative operations role for engineering graduates managing purchase workflows, invoices, bookkeeping (QuickBooks), scheduling, documentation (Google Workspace, DocuSign), vendor coordination, basic financial reporting, and supporting leadership with scientific writing, grants, patents, and presentations. Work U.S. business hours with cross-functional teams at a deep-tech startup.