Top Remote Customer Success Jobs in St. Louis, MO

As a PSA Verified Customer Success Manager, you will maintain customer acquisition and delivery schedules, improve workflows, monitor client health, and collaborate with various teams to enhance the customer experience in the PSA Verified repack ecosystem.

As a Customer Success Architect, you'll align GitLab's DevSecOps platform with customers' business goals, provide technical enablement, manage customer portfolios, and ensure satisfaction through collaboration with various teams.

Own strategic operator relationships for a healthtech senior-living platform: drive adoption, demonstrate ROI, secure renewals and expansions, lead executive business reviews, mentor CSMs/CSDs, and represent customer needs cross-functionally. Operate at both executive and operational levels with ~30% travel.

As a Client Success Lead, manage merchant relationships, drive revenue growth, and optimize performance through cross-functional collaboration and contract management.

Lead and scale an enterprise Customer Success team for high-touch SaaS customers. Build CS processes, drive retention and expansion, manage escalations, collaborate cross-functionally, monitor performance metrics, and use data to improve outcomes for strategic accounts.

The Client Success Director leads client growth strategies, manages high-stakes negotiations, and coaches a team to deliver exceptional ROI through data-driven narratives, fostering C-suite relationships and enhancing client success.

The Enterprise Customer Success Manager will engage with enterprise clients to maximize platform adoption, drive measurable improvements, and ensure satisfaction through onboarding and strategic recommendations.

Client Success Managers serve as the main contact for clients, ensuring satisfaction and alignment of needs, operating in a cloud-based environment, and providing analytical support to drive value from MedInsight's products.

Manage strategic enterprise hospitality accounts as primary contact to drive retention, upsell, adoption, and NDR. Develop success plans, conduct executive business reviews, mitigate risk, advocate customer needs internally, and collaborate cross-functionally to grow account value.

Own and grow strategic national self-funded employer relationships post-implementation; serve as executive-level trusted advisor; lead renewals, performance reviews, and expansion opportunities; coordinate cross-functional teams to ensure high-touch service delivery; produce data-driven insights and customized reporting; mitigate retention risks and resolve high-stakes issues; represent Centivo in sales pursuits and contribute client-informed product strategy.

Manage a portfolio of strategic B2B SaaS accounts to drive retention and expansion. Build account strategies, lead executive conversations, connect product usage to business outcomes, use AI signals to prioritize work, and travel for customer meetings and company events.

Own district-scale implementation strategy and adoption for large K-12 customers. Serve as a trusted advisor to district leaders, monitor usage and student data, drive retention and expansion, coordinate cross-functional teams, and maintain accurate customer documentation to ensure measurable student outcomes.

Lead post-sale strategy for ~15 high-value enterprise accounts, drive outcome-focused engagement cadences, conduct use-case discovery, analyze usage and adoption data to identify risk and expansion, partner with Sales and cross-functional teams to deliver enablement and measurable business impact, and manage stakeholders to secure renewals and organic growth.

Serve as primary client relationship manager to drive retention, engagement, and growth. Provide training and product demos, resolve issues, document interactions in Salesforce/Excel, identify upsell opportunities, collaborate cross-functionally, support renewals and onboarding, and ensure regulatory compliance (HIPAA, ERISA).

Own end-to-end onboarding for mid-market SaaS customers: run kickoffs, workshops, and trainings; manage multiple concurrent onboardings; coordinate Sales, Support, Product and Account teams; build onboarding curriculum and playbooks; measure success against time-to-value, onboarding within 90 days, working sessions, documented use-case wins, and CSAT.

Drive customer adoption, onboard and support technical customers, identify expansion opportunities, manage renewals and risk mitigation, translate technical needs to product/engineering, and deliver strategic account plans and reviews.

The RCM Client Success Manager is responsible for managing client relationships post-onboarding, ensuring client satisfaction in clinical, administrative, and billing workflows while identifying growth opportunities within revenue cycle management.

Serve as primary advocate for a portfolio of enterprise customers, lead onboarding and adoption, build and execute success plans, monitor customer health, drive renewals and expansions, manage escalations, and collaborate across Sales, Product, Support, and Services to deliver measurable business outcomes.

As a Commercial Customer Success Manager, you will manage customer accounts, ensuring onboarding, adoption, and renewals while driving value from the AI-powered platform and collaborating with internal teams.

Lead and manage new customer implementations: coordinate cross-functional teams, run technical launch operations, optimize systems and documentation, lead customer-facing calls, track launch readiness, and build scalable SOPs for bespoke and scaled solutions.

The Customer Success Manager handles a portfolio of 150+ accounts, focusing on onboarding, customer health monitoring, and ensuring adoption of the Transfr platform.

The Customer Success Manager will engage customers, align goals with insights, support renewals, and optimize outcomes through collaboration and analytics.

The Regional Customer Success Director will oversee a multi-disciplinary team to drive the adoption of Heartflow's cardiac diagnostic solutions, ensuring operational excellence and customer satisfaction across assigned territories.

This role focuses on customer onboarding, training, and support in a fast-paced environment, ensuring brands gain value from OuterSignal's insights.

As a Senior Customer Success Manager, act as a strategic partner for enterprise clients, driving retention, expansion, and aligning adoption paths with business goals through collaborative efforts across several teams.