Top Remote Jobs

Partner with clients to drive adoption of AI-driven Group Health pricing products. Lead pricing consultations, analyze large datasets with SQL/Python, validate models, build Excel stress-tests, explain statistical and AI outputs to non-technical stakeholders, and quantify ROI and renewal performance.

Own and govern the Professional Services delivery methodology, tooling, and escalation frameworks. Maintain portfolio health reporting, run RCA post-implementation, enforce PS tooling adoption, and develop implementation playbooks for different customer segments. Drive consistency across IMs and CSMs to reduce churn and improve go-live outcomes.

Own Salesforce and commercial systems as the enterprise system of record for pipeline, forecasting, and reporting. Define commercial metrics, data standards, and governance; improve data quality and adoption; build repeatable board and executive reporting; reconcile sales reporting with Finance; establish forecasting cadence and accountability; manage commercial systems roadmap and external implementation partners.

Own and grow ACI Learning’s partner ecosystem by recruiting, onboarding, and enabling VARs, MSPs, and distributors. Manage a full quota of new and expansion channel revenue, run pipeline and forecasting in Salesforce, perform partner diagnostics and QBRs, and build cross-functional GTM relationships to drive repeatable partner motions and revenue growth.

Lead and grow CX Support and CX Trainer teams, own Intercom Fin and AI support automation, run onboarding and help content, deliver metrics-driven reporting and playbooks, and act as the voice of the customer to reduce churn and improve satisfaction.

Provide first-level technical support and customer service, troubleshoot and resolve user issues, escalate when necessary, document incidents, update customer records, produce activity reports, and recommend process improvements while maintaining high customer satisfaction.

Triage incoming support cases, lead short discovery calls, gather logs/screenshots/configuration, write clear handoffs for senior engineers, resolve straightforward product questions and repeatable implementation tasks, maintain ticket hygiene and SLAs, and improve runbooks and intake processes.

Provide in-store technical support for display devices: troubleshoot with remote operations team, check power and connections, reset or replace devices, collect equipment for return, and travel to multiple store locations within a regional area.

Field-based sales role executing territory business plans to drive adoption of the Galleri MCED test. Prospect and engage primary care practices, conduct clinical and value-based presentations, collaborate with cross-functional teams and MSLs, manage complex accounts, maintain CRM records, analyze territory performance, and ensure compliance with industry and company policies. Requires heavy in-person travel and consultative selling.

Lead analysis of business processes and requirements, design scalable solutions, create and maintain Business Requirements Documents, support enterprise applications, facilitate Agile ceremonies, and liaise with stakeholders and development teams to deliver prioritized backlog items.