Top Remote Operations & Support Jobs in San Antonio, TX

Investigate and resolve complex platform and integration issues, own escalations to Engineering with clear reproduction and impact assessment, coordinate P1 incidents, monitor Datadog and observability signals, document resolution patterns for the knowledge base, and provide overflow support for Delivery Support.

Support knowledge sharing, training, communications, and technology adoption for Growth teams. Manage knowledge platforms (SharePoint, AI), coordinate training logistics and materials, measure adoption, drive organizational change, and partner with stakeholders to improve information accessibility and engagement.

Provide high-level administrative support to the CEO: manage complex calendars, coordinate meetings and materials, prepare documents and presentations, process and audit expense reports, liaise with teams and vendors, apply AI tools to streamline workflows, and handle confidential ad‑hoc requests in a fast-paced office environment.

Administer and enhance Logik CPQ, build and validate complex quotes, maintain Salesforce data quality, and partner with Sales, Finance, Legal, and Product to ensure accurate quote-to-cash execution.

Process member enrollments, changes, reinstatements, terminations, renewals, and premium billing. Respond to calls and emails, generate membership documents, support employer groups/vendors/brokers and internal teams, and maintain quality, confidentiality, and divisional production standards.

Manage claims operations including customer contact, investigation, approval and settlement of claims. Work with insurers, providers, members and collections to resolve pending claims, exercise judgment in prioritizing and interpreting processes, and perform advanced administrative and operational support. Remote role with required virtual training and availability for weekday shifts in EST.

Lead cross-functional initiatives, build processes, manage reporting and communications, provide executive administrative support, own vendor relationships, coordinate recruiting and onboarding logistics, and support compliance and finance tracking to ensure smooth operational execution.

Validate and insure government mortgage loans by reviewing loan files, entering accurate data into FHA Connection/VA WebLGY/USDA LINC and Encompass, obtaining mortgage insurance certificates, preparing manual endorsements, managing a daily loan pipeline, escalating issues, and meeting daily production goals.

Lead Ivanti endpoint management including provisioning, enrollment, OS and 3rd-party patching, application packaging and deployment across Windows/Mac, monitoring and remediation, L2/L3 support, troubleshooting, documentation, security hardening, automation via scripting, and migration/coexistence with Intune.

Provide remote corporate travel booking and advisory services using Sabre GDS for domestic and international air, rail, road, and accommodations. Ensure policy compliance, anticipate traveler needs to sell services, resolve customer issues, use positive phone techniques, and collaborate with teammates to coach and improve service levels across 24x7 shift coverage.