Top Remote Operations & Support Jobs in San Antonio, TX

Supports Department of Veterans Affairs technology modernization and legacy system decommissioning by conducting current-state analysis, stakeholder interviews, capability assessments, and data-flow analysis. Develops user stories, business rules, future-state processes, gap assessments, solution options, and client documentation. Contributes to product design and development while maintaining strong client and team relationships. Requires five years of relevant experience, analytical and communication skills, Microsoft Suite proficiency, and eligibility for Public Trust clearance.

Supports a federal IT modernization initiative by gathering and documenting requirements, mapping current- and future-state workflows, developing user stories and acceptance criteria, analyzing dependencies and risks, and coordinating with business, product, engineering, and data stakeholders. The role maintains traceability and documentation, supports change management and impact analysis, validates technology alignment, and communicates project status, risks, and issues to leadership.

Provide remote desktop and IT support for hardware, software, account, and access issues. Manage device provisioning, asset tracking, macOS troubleshooting, system updates, Okta identity access, SaaS requests, Google Workspace, and Jira administration. Document solutions, maintain knowledge resources, support onboarding and compliance, and collaborate with IT and Security teams. The role requires strong communication, remote workforce support experience, broad SaaS troubleshooting ability, and comfort managing multiple ticket priorities.

Participates in a two-year leadership development program consisting of three eight-month rotations across GE HealthCare. Completes leadership, finance, functional, quality, compliance, and administrative training while contributing to rotation-specific goals. The program is designed for transitioning military officers and develops future business leaders through structured learning, seminars, and varied corporate assignments.

The Executive Director will lead CFN’s strategy, operations, staff, programs, fundraising, budgeting, partnerships, communications, and network growth. The role includes implementing a multi-year strategic vision, raising revenue through multi-year grants and partnerships, overseeing training and convening activities, managing finances, supervising staff, and serving as a thought leader in conservation finance. Travel to events and meetings may comprise up to 25% of the role.

Lead and manage IS application teams supporting large-scale ERP and related systems across the health system. Own application lifecycle, deployments, operations, process standardization, change management, vendor relationships, budgeting, and cross-functional stakeholder engagement to deliver reliable enterprise application services.

Provides second-tier software support by investigating application, database, and server logs; reproducing and resolving issues; documenting installations and configurations; and managing escalated customer problems through resolution. Supports software pilots and launches, analyzes reports to improve customer satisfaction, coordinates with internal and external stakeholders, and meets service-level agreements. Requires strong troubleshooting, SQL, systems installation, high-availability, communication, and project coordination skills.

Provides administrative support for residential title processes in a production center. Gathers, validates, and maintains title information, files, records, reports, and workflow tracking. Responds to inquiries, resolves issues, prepares documentation, and communicates with internal teams, external clients, and field offices. Requires title industry knowledge, customer service skills, attention to detail, sound judgment, and proficiency with Microsoft Office and company or client operating systems.

Monitors real-time call center queues, agent adherence, staffing coverage, schedules, forecasts, and service levels. Maintains workforce management data, agent profiles, schedules, attendance, and leave records. Produces recurring performance and productivity reports, analyzes operational data, and recommends improvements. Updates procedures, supports multi-skilled teams, and partners with workforce management staff and operational leaders in a fast-paced environment.

Manages workforce forecasting, scheduling, staffing strategy, real-time adherence, service levels, and payroll operations for a global 24/7 multichannel contact center. Configures Genesys Cloud WFM/WEM, queue design, routing, and Architect flows; analyzes workforce metrics; partners with IT, HR, payroll, and operations; and leads administrative staff. The role supports a remote clinical workforce across regions and channels while improving capacity planning and operational performance.

Provides overnight customer service and operational support for exchange members. Monitors and troubleshoots trading and clearing systems, investigates issues using internal and external tools, logs and responds to tickets, and coordinates resolutions across internal and external teams. The role requires trade desk or exchange operations experience, knowledge of U.S. equity markets, FIX and SBE protocol support, real-time monitoring, and basic SQL, Groovy, or Python querying.

Supports customer operations by improving data quality, consistency, and usability across Salesforce, ServiceNow, MyAlkami, and PingIdentity. Audits data flows, identifies record issues, documents integrations and processes, refines intake forms, supports dashboards and data cleanup, and participates in user acceptance testing. Collaborates with cross-functional stakeholders to establish data standards and improve customer and employee workflows. This remote contractor role is designed for recent graduates or career changers with strong organization, communication, and spreadsheet skills.