Top Remote Operations & Support Jobs in San Antonio, TX

Provide high-level administrative and coordination support to the Clinical Director in a fully remote telehealth setting. Manage calendar and meeting logistics, capture meeting notes, track action items, and maintain organized documentation. Act as a liaison across Front Desk, Marketing, Clinical HR, Credentialing, Billing, and Finance to ensure timely follow-through and operational updates. Conduct research on tools and support cross-departmental projects to improve clinical operations.

The Program Coordinator supports project deliverables, updates client documentation, and ensures quality standards are met while facilitating communication across teams.

Provision, configure, and deploy Motorola Emergency Call Handling applications; gather requirements, document designs and changes, provide training and cutover/go-live support, troubleshoot application issues, and liaise between customers, sales, deployment, product, and support teams. Travel to customer sites frequently to implement and verify solutions.

Provide Tier 1/2 application and production support for a 24x7 platform: monitor system health, troubleshoot incidents, manage escalations, perform FTP support, automate tasks, maintain documentation, and communicate with customers and internal teams.

Process and review customer program applications and rebates, maintain CRM records, respond to customers via email/phone/chat, support reporting and dashboards, track open cases, escalate exceptions, and follow SOPs to ensure accurate, timely program support.

Administer and support enterprise platforms (Salesforce, Tableau, AWS, Amazon Connect), develop automation and scripts, manage data imports/exports and reporting, troubleshoot integrations and infrastructure, configure workflows and dashboards, monitor system health, perform updates/upgrades, and work directly with government stakeholders to deliver solutions and integrations using APIs and cloud services.

Maintain, optimize, and support client package-based applications (e.g., SAP/Oracle). Customize core modules, contribute to technical and business blueprints, perform unit and integration testing, deliver end-user training, and support vendor management and solution design.

Support Commercial Lines Account Managers by preparing proposals, renewals, certificates, processing endorsements and policy changes, communicating with clients and carriers, maintaining agency records, and performing administrative tasks to ensure smooth account service.

Provide executive-level administrative support to the CPG Division President and team, managing calendars, meetings, travel, expenses, vendor communication, document custody, minute-taking, process improvements, and cross-functional coordination. Maintain confidentiality, professional communication, and use tools like DocuSign, Adobe, Concur, MS Office, and MS Teams.

Evaluate official and unofficial transcripts, determine transfer equivalencies, advise students on transferable credits and degree completion, maintain SIS/CRM records, coordinate with Registrar and academic units, and produce reporting to support articulation and student success.

Provide advanced technical support for Intelerad medical imaging applications: troubleshoot complex issues, manage cases end-to-end, communicate with customers, collaborate with engineering and product teams, and maintain knowledge base content to improve customer outcomes and system interoperability.