Top Remote Operations & Support Jobs in San Antonio, TX

Supervises entry and processing staff, including hiring, training, performance management, scheduling, and coaching. Monitors workflow, quality, production effectiveness, and operational reports; analyzes data and recommends process improvements. Develops procedures for new programs and contracts, manages escalations and customer inquiries, handles administrative issues, and collaborates across departments to improve service and operational outcomes.

Provide Level 2 escalations support in an MSP environment: troubleshoot and administer Microsoft 365, Windows Server, networking, identity, endpoints, and monitoring platforms; own tickets, document solutions, mentor Level 1 staff, coordinate with vendors and senior engineers, participate in on-call rotation, and assist with small projects and remediations.

Own deal desk operations for complex revenue agreements, ensuring accurate contract setup, billing, revenue recognition, compliance, and data integrity across Salesforce, NetSuite, and related systems. Partner cross-functionally with Sales, Finance, Billing, Revenue Recognition, Implementation, and Systems teams throughout the Quote to Cash lifecycle. Manage credit evaluations, operational controls, process improvements, and two offshore Order Management resources.

The Business Analyst gathers and validates business and functional requirements for federal IT modernization initiatives. Responsibilities include writing user stories, use cases, and acceptance criteria; facilitating workshops and backlog refinement; analyzing processes; prioritizing requirements; maintaining traceability and documentation; collaborating with development, QA, UX, and stakeholders; and supporting user acceptance testing. The role requires Agile and SDLC knowledge, strong analytical and communication skills, and experience in structured or regulated environments.

Supports Apptio TBM capabilities through configuration, maintenance, enhancements, issue resolution, data management, reporting, and quality controls. Collects and analyzes benchmark data, defines business requirements, maps processes, and partners with IT, business units, consultants, and stakeholders to solve technology-related business problems. Assists with strategy, planning, portfolio management, documentation, platform enablement, and mentoring.

Provides autonomous, high-level administrative support to a provost or functional division leader. Responsibilities include calendar and meeting coordination, complex travel logistics, drafting communications and reports, stakeholder management, project coordination, mentoring junior staff, event support, and office problem-solving. The role requires regular onsite presence, advanced Microsoft Office proficiency, strong communication and organizational skills, and the ability to manage multiple priorities independently. Budget management and financial administration experience are preferred.

Supports Department of Veterans Affairs technology modernization and legacy system decommissioning by conducting current-state analysis, stakeholder interviews, capability assessments, and data-flow analysis. Develops user stories, business rules, future-state processes, gap assessments, solution options, and client documentation. Contributes to product design and development while maintaining strong client and team relationships. Requires five years of relevant experience, analytical and communication skills, Microsoft Suite proficiency, and eligibility for Public Trust clearance.

Supports a federal IT modernization initiative by gathering and documenting requirements, mapping current- and future-state workflows, developing user stories and acceptance criteria, analyzing dependencies and risks, and coordinating with business, product, engineering, and data stakeholders. The role maintains traceability and documentation, supports change management and impact analysis, validates technology alignment, and communicates project status, risks, and issues to leadership.

Provide remote desktop and IT support for hardware, software, account, and access issues. Manage device provisioning, asset tracking, macOS troubleshooting, system updates, Okta identity access, SaaS requests, Google Workspace, and Jira administration. Document solutions, maintain knowledge resources, support onboarding and compliance, and collaborate with IT and Security teams. The role requires strong communication, remote workforce support experience, broad SaaS troubleshooting ability, and comfort managing multiple ticket priorities.

Participates in a two-year leadership development program consisting of three eight-month rotations across GE HealthCare. Completes leadership, finance, functional, quality, compliance, and administrative training while contributing to rotation-specific goals. The program is designed for transitioning military officers and develops future business leaders through structured learning, seminars, and varied corporate assignments.

The Executive Director will lead CFN’s strategy, operations, staff, programs, fundraising, budgeting, partnerships, communications, and network growth. The role includes implementing a multi-year strategic vision, raising revenue through multi-year grants and partnerships, overseeing training and convening activities, managing finances, supervising staff, and serving as a thought leader in conservation finance. Travel to events and meetings may comprise up to 25% of the role.