Top Remote Operations & Support Jobs in San Antonio, TX

The Claims Analyst manages complex cargo claims, ensuring financial integrity, compliance, and operational efficiency, while mentoring junior staff and maintaining external relationships.

Manage high-impact technical escalations, coordinate cross-functional teams to drive resolution, lead incident calls and executive communications, perform root-cause analysis, track trends, and lead improvement projects to prevent repeat issues and improve escalation response.

Lead design and implementation of Openly's Auto Casualty, Property Liability, and Litigation claims teams. Build processes, vendor relationships, segmentation and reporting, ensure regulatory compliance, meet operational metrics, partner cross-functionally with data, technology, and product, and develop high-performing claims talent.

Manage end-to-end homeowner property claims from first notice through resolution: investigate coverage and causation, perform inspections (virtual/field), produce estimates in Cotality/Xactimate, document files, negotiate settlements, collaborate with vendors and internal teams, update reserves, and support CAT events while delivering superior customer service.

Support claims organization by analyzing and redesigning workflows, coordinating and delivering multiple projects, performing root-cause analysis, producing process maps and documentation, tracking KPIs, and enabling cross-functional adoption through training and influence.

Lead and coach a team that investigates disability and absence claims, ensuring adjudication accuracy, compliance, and strong customer experience. Manage performance, training, quality reviews, call monitoring, and administer concurrent claims (e.g., STD, FMLA, PFML). Escalate issues and drive process improvements to meet business objectives and expense targets.

The Business Operations Manager will drive operational excellence by developing strategic insights, managing reporting frameworks, and improving collaboration across teams, leveraging data analysis and AI tools.

The RN Healthcare Advocate supports older Medicare patients by providing personalized care, navigating medical systems, and coordinating resources for better health outcomes.

The Team Lead, Claims Workers' Compensation oversees adjusters and specialists, ensuring claims accuracy, operational management, and performance development while resolving escalated complaints and promoting customer service excellence.

The Business Operations Lead role involves coordinating projects, analyzing data, and developing strategies to enhance business operations at Atticus, a platform supporting those in crisis.

Lead Revenue Operations, owning CRM architecture, data infrastructure, forecasting, reporting, compensation and territory design, and oversight of Deal Desk and Enablement. Drive GTM alignment, implement revenue technology and AI-powered automation, and support PLG and enterprise motions to scale ARR and operational efficiency.

The Product Operations Lead will scale product deployments, deliver mission outcomes, curate insights from data, and manage operational processes in the defense technology sector.