Top Remote Operations & Support Jobs in San Antonio, TX

Supports customer operations by improving data quality, consistency, and usability across Salesforce, ServiceNow, MyAlkami, and PingIdentity. Audits data flows, identifies record issues, documents integrations and processes, refines intake forms, supports dashboards and data cleanup, and participates in user acceptance testing. Collaborates with cross-functional stakeholders to establish data standards and improve customer and employee workflows. This remote contractor role is designed for recent graduates or career changers with strong organization, communication, and spreadsheet skills.

Provide empathetic customer support through email, chat, and outbound calls using Genesys Cloud. Resolve customer inquiries, complaints, and technical issues; identify customer needs; collaborate with internal teams; and create feedback loops to improve customer experiences and satisfaction.

Supports vice president-level executives by managing calendars, travel, meetings, communications, confidential information, files, budgets, expenses, office operations, and special projects. Acts as a liaison with internal and external stakeholders, prepares executive materials, tracks deliverables, conducts research, and coordinates events. Requires strong organization, discretion, communication, time management, and proficiency with Microsoft Office Suite.

Create and optimize customer-facing FAQs, Help Center content, SOPs, macros, and workflow documentation. Structure and tag knowledge for AI, LLM, and semantic-search retrieval; collaborate with support, product, and subject-matter teams; and monitor knowledge adoption and search effectiveness. The intake update additionally describes a remote full-stack development project using Kotlin, Java, Ruby, React, architecture, implementation, production support, and Agile/Scrum practices.

One-year internship program for junior and senior students pursuing a master's degree or current master's students. Interns complete meaningful projects related to their majors, collaborate with professionals, develop career skills, and work part-time during the academic year and full-time during summer. Positions span business, technology, engineering, finance, marketing, HR, sales, supply chain, and other disciplines.

Leads Americas revenue operations across forecasting, pipeline hygiene, territory and quota execution, sales and partner operations, quote-to-order processes, reporting, and analytics. Partners with the regional CRO and global operations teams to rebuild processes during CRM consolidation and organizational transformation. Manages operational governance, documentation, executive reporting, and development of a geographically dispersed field operations team.

Enhances Revenue Cycle efficiency by designing and implementing automation and optimization solutions using Epic, Studio-X, Power Automate, and Copilot Studio. The role streamlines workflows, reduces manual effort, supports scalability, applies lean methodology, and promotes continuous improvement. Responsibilities include cross-department collaboration, coding and process improvement, training, ongoing support, and leveraging emerging technologies to improve operational performance.

Handles inbound and outbound customer communications to secure the return of rental equipment, resolve inquiries and complaints, update records, document interactions, and escalate unresolved issues. The role also supports client retention, converts customers to private pay when applicable, identifies root causes, recommends process improvements, and meets productivity and quality goals.

Coordinates and processes broadcaster and content-owner requests for US TV channels. Reviews and validates channel information, records updates in internal systems, investigates workflow or data issues, tracks follow-ups, and coordinates with ingest, technical, editorial, and scheduling teams. The role also involves professional communication with external partners, maintaining accurate documentation, and escalating issues when needed.

Leads a team handling commercial general liability claims across multiple jurisdictions. Responsibilities include workload assignment, technical coaching, claims investigation and evaluation, reserving, litigation management, negotiation, settlements, file audits, compliance monitoring, staff development, process improvement, and strategic initiatives. The role requires extensive insurance coverage knowledge, leadership experience, contractual analysis, negotiation skills, and at least ten years of commercial general liability claims experience.

Investigates, evaluates, negotiates, and resolves complex litigated commercial property claims. Responsibilities include verifying coverage, assessing damages and liability, managing reserves and litigation timelines, coordinating with counsel and stakeholders, preparing reports, maintaining claim documentation, and mentoring junior adjusters. The role requires extensive property adjusting and litigation experience, strong knowledge of insurance policies and applicable laws, effective communication, proficiency with Xactimate and Microsoft Office, and travel to loss locations.

Handles litigated and non-litigated commercial general liability claims nationwide. Responsibilities include investigating claims, analyzing insurance coverage and risk transfer, setting reserves, retaining experts and counsel, negotiating resolutions, communicating with business partners, and developing strategies for optimal outcomes. The role requires at least five years of bodily injury claims experience, including three years in commercial general liability, along with adjuster licensing and strong contractual, legal, negotiation, and communication skills.