Top Remote Senior Level Jobs in Rochester, NY

Manages national employee benefits client accounts from implementation through renewal, serving as the primary customer and broker relationship leader. Responsibilities include issue resolution, service delivery, enrollment and implementation support, renewal coordination, finalist presentations, account growth, plan administration, underwriting communication, eligibility-feed coordination, and process improvement. Requires approximately 20% travel and collaboration with account executives, underwriters, brokers, and internal teams.

Own sales strategy, revenue targets, forecasting, and account growth across large enterprise and global accounts. Develop strategic account plans, win new cybersecurity business, expand existing relationships, and close complex multimillion-dollar, multiyear opportunities. Build executive relationships, lead prospecting and negotiations, coordinate cross-functional teams, manage pipelines, and deliver value-based solutions. The role requires strong consultative selling, technical aptitude, strategic account planning, and willingness to travel 25–50%.

Manage strategic telecommunications enterprise accounts as the primary post-sale contact. Drive onboarding, adoption, value realization, retention, renewals, and expansion of Redis solutions. Build relationships with DevOps, engineering, and executive stakeholders, deliver business reviews, develop success plans, mitigate churn risks, and advocate for customer needs internally. Collaborate with Sales, Product, Support, Engineering, and Solutions Architecture while providing technically fluent guidance on cloud, data platforms, and telecom use cases.

Lead a four-week project to launch a production inventory table and artifact-detail experience for an AI security platform. Build frontend-heavy, data-dense workflows with large tables, filtering, paging, and resilient state management. Contribute across TypeScript, React, Next.js, Node.js, Postgres, REST APIs, and background jobs. Partner with technical and design leadership, review code, and potentially develop deduplication, reporting, and knowledge-graph features.

Lead architecture and implementation of autonomous inbound/outbound AI agents, build scalable LLM ops and signal-intelligence data pipelines, integrate identity resolution and third-party CRM systems, and maintain production-ready, well-documented systems for Series B diligence.

Serve as a senior healthcare payer consulting expert and trusted advisor for health plan clients. Lead payer transformation initiatives, advise on operational efficiency, member and provider experience, compliance, and digital transformation, and manage executive relationships. Act as the primary customer success lead, identify growth opportunities and risks, resolve escalations, and coordinate business operations with IT teams to deliver client outcomes.

Drive new-logo acquisition and revenue growth across a defined federal territory. Generate pipeline through prospecting, outbound outreach, marketing leads, and partner referrals; manage complex enterprise sales cycles; engage C-level stakeholders; develop proposals and business cases; maintain Salesforce accuracy; forecast opportunities; and achieve sales quotas. The role uses consultative, value-based selling and collaborates with Marketing, Pre-Sales, Business Development, Customer Success, and Strategic Alliances. Travel may exceed 50%.

Drive enterprise sales of Axway’s integration software, including MFT, API, and managed cloud solutions. Build and expand customer relationships, create sales pipelines, manage lengthy B2B sales cycles, exceed quotas, and lead executive-level product presentations. Partner with Product, Presales, Services, Support, Customer Success, and Marketing teams while selling across healthcare, supply chain, banking, and public-sector accounts.

Manages customer engagement and IT service delivery for the Naval Enterprise Network. Serves as liaison to Department of Navy stakeholders, oversees contracts and project obligations, translates customer needs into actionable requirements, addresses execution issues, and develops mitigation plans for disputes and service deficiencies. Supports equipment refreshes, infrastructure delivery, software support, and network transition projects while promoting customer satisfaction and stakeholder communication.

Manage vendor bill reconciliation, dispute resolution, payment processing, settlement data tracking, billing and settlement system configuration, validation support, issue reporting, and seller shipping-fee queries. The role requires accurate financial operations, cross-functional coordination, timely reporting, and communication in English and Mandarin.