Top Remote Senior Level Jobs in Rochester, NY

Leads and scales Phoenix’s client services organization across customer success, support, onboarding, technical escalations, and account management. Owns retention, merchant health, service standards, operational metrics, dashboards, and process improvements. Partners with Product, Engineering, CRM, Payments, Checkout, and Growth teams to resolve issues, improve launches, increase platform adoption, and drive merchant outcomes. Builds scalable systems, manages high-performing teams, and develops automation and self-service capabilities.

Manages fintech client onboarding and implementation programs from kickoff through testing and go-live. Builds implementation plans, coordinates Compliance, BSA/AML, Risk, Legal, Operations, Technology, and external partners, tracks milestones and dependencies, leads status meetings, escalates risks, supports readiness reviews and audits, and maintains implementation documentation. The role manages multiple concurrent engagements while translating regulatory requirements into practical tasks and checkpoints without owning the underlying subject-matter expertise.

Leads cross-functional federal healthcare projects from planning through implementation, managing scope, budget, resources, milestones, stakeholders, partner relationships, and government customers. Supports revenue cycle, clinician solutions, procurement initiatives, and proposal development for future federal awards. The role is remote, requires a T3 Public Trust background check, and may involve up to 25% domestic travel.

Manage corporate governance, legal entity administration, corporate records, subsidiary maintenance, and strategic transaction support. Prepare consents, resolutions, certificates, filings, and due diligence materials; coordinate with stakeholders, outside counsel, registered agents, and service providers; track compliance and transaction deadlines; conduct legal research; and improve legal-team processes and recordkeeping.

Lead enterprise sales across the Northeast healthcare market, expanding existing accounts and winning Fortune 500 customers. Manage land-and-expand campaigns from proof of concept through deployment, exceed enterprise quotas, build channel partnerships, generate pipeline, present product demonstrations, and represent Claroty at industry events. The role focuses on cybersecurity and cyber-physical systems protection for medical and clinical environments and requires 50% travel.

Drive enterprise SaaS sales across the US Central territory by forecasting and exceeding quota, managing inbound and outbound opportunities, tracking deals in CRM, collaborating with product and sales engineering, developing partner relationships, and communicating cloud security value to C-level prospects. The role requires enterprise IT security sales experience, new-business hunting, executive networking, and familiarity with Salesforce, Clari, MEDDPICC, and Challenger sales.

Leads complex federal technology programs for Department of Veterans Affairs customers, overseeing employees, subcontractors, staffing, contract performance, funding, forecasting, and multiple concurrent IT initiatives. Manages technical and administrative teams supporting software development, infrastructure modernization, cloud migration, cybersecurity, and enterprise IT. Requires extensive program management experience, federal contract leadership, executive government engagement, and the ability to hold Public Trust. Preferred qualifications include relevant education, certifications, government cloud experience, ITSM, DevSecOps, and federal acquisition expertise.

Lead the design and implementation of test automation frameworks, AI-augmented QA practices, and UI visual regression testing. Drive DORA metrics measurement and improvement, partner with engineering/product teams, troubleshoot customer issues, and mentor the QA practice. Own automation architecture, CI/CD integration, and test strategy for small to mid-sized product areas.

Leads multi-cloud FinOps across Azure, AWS, and GCP, owning spend visibility, chargeback, billing reconciliation, anomaly detection, incident resolution, forecasting, optimization, and executive reporting. Manages a 24x7 cost operations team, develops cost data pipelines and dashboards, enforces budgets and tagging, and drives commitment savings, rightsizing, and billing governance across tenants, accounts, and projects.

Build and maintain Python services supporting pharmacy and medical claims, data pipelines, REST APIs, and internal applications. Develop features for claims, eligibility, and drug-pricing workflows; write SQL for MySQL databases; and participate in design, code review, deployment, testing, and production support. Collaborate across departments, handle sensitive healthcare data, and use AI-assisted development tools while ensuring code correctness and quality.