Top Remote Senior Level Jobs in Rochester, NY

The Customer Success Executive will drive post-sale revenue growth by managing executive relationships and addressing customer challenges. Responsibilities include overseeing implementation success, conducting strategic sessions, identifying upsell opportunities, and ensuring high service delivery ratings. This role requires deep knowledge of healthcare IT and a strong background in customer success management.

As a Change Management Consultant, you will develop and deliver change plans for clients, guiding strategies and executing deliverables while working closely with executive leaders to manage projects and enhance client relationships.

The Executive Director of Security Operations is responsible for leading global security monitoring and incident response programs, coordinating cross-functional teams, and developing cybersecurity strategies. This role includes managing teams for incident response, threat intelligence, and digital forensics, while optimizing security processes and engaging with executive leadership on major initiatives.

The Lead Site Reliability Engineer (SRE) will ensure the reliability and performance of Trumid's trading platform. Responsibilities include optimizing infrastructure, managing incident responses, automating tasks, and collaborating with development and DevOps teams to embed reliability practices. This role requires innovation in system solutions to support a growing client base.

The Head of IT Infrastructure & Global Support will lead global infrastructure and support systems, focusing on innovation, operational efficiency, and customer satisfaction. This role involves fostering a proactive culture, developing scalable technologies, and collaborating with Engineering and Security to enhance the organization's IT landscape.

The Director of Retail at Brilliant Earth leads showroom performance, focusing on sales growth and exceptional customer service. Responsibilities include driving profitability, analyzing sales data, developing team leadership, and enhancing the overall customer experience. This role requires strong operational oversight and strategic thinking to foster a high-performance retail environment.

As a Product Marketing Manager, you will drive success through market intelligence, develop innovative marketing strategies, create compelling product messaging, and collaborate with product and sales teams to enhance offerings and bolster brand awareness.