Top Remote Customer Success & Experience Jobs in Raleigh-Durham, NC

The Default Servicing Specialist monitors investments for default events, communicates with homeowners, and conducts due diligence on default incidents, maintaining accuracy and compliance with regulations.

The Technical Support Engineer will troubleshoot and resolve customer issues, provide technical direction, and document processes for GovCloud customers, ensuring high-quality responses and customer satisfaction.

The Strategic Account Director connects presales strategy with post-sales execution, fosters collaboration, and develops client relationships to drive successful marketing outcomes.

The Senior Customer Success Manager will manage relationships with upper mid-market education accounts, drive customer adoption, ensure renewals, and collaborate cross-functionally to enhance customer success.

The Strategic Partner Manager at Deepgram will build and scale technology partnerships, drive revenue motions, and operate AI-natively to enhance partner relations and ecosystem integration.

The Payer Engagement Account Director will drive payer opportunities, build relationships with payer accounts, lead meetings, and translate interest into agreements. Requires navigating complex organizations, maintaining pipeline management, and collaborating across functions to support evidence and access requirements.

The Partner Account Manager will drive partner success by building relationships, overseeing onboarding, and ensuring satisfaction with Spark's platform.

As a Provider Outreach Specialist, you will assist healthcare providers by expediting medical record requests, responding to inquiries, and collaborating with teams to ensure compliance and enhance the customer experience.

As a Senior Bilingual Technical Support Specialist, you will manage technical assistance, resolve escalated issues, collaborate with teams, and guide junior staff while advocating for customers.

Serve as a strategic partner and trusted advisor for enterprise customers to drive adoption, retention, satisfaction, and measurable business value. Manage a portfolio of complex accounts, conduct executive reviews, mitigate renewal risk, identify expansion opportunities, lead escalations, provide cross-functional feedback, mentor team members, and improve Customer Success methodologies.