Top Remote Customer Success & Experience Jobs in Raleigh-Durham, NC

The Enablement Manager leads training and coaching for global service teams, focusing on onboarding, skills development, and operational excellence to improve service quality and team performance.

As a Channel Sales Engineer, you'll support reseller partners by providing technical expertise, conducting product demos, facilitating workshops, and acting as a liaison between partners and product teams to enhance sales effectiveness.

Join Charted as an Associate Software Implementation Consultant, assisting in the implementation of AP Automation software, managing client relationships, and handling project management tasks.

Lead deployment and integration of AP automation platform, manage multiple client implementations, ensure optimal software use, provide training and technical support.

The Accounting Technology Consultant ensures successful onboarding of clients onto a SaaS Accounting solution, providing technical product support and training to accounting teams.

The Senior Manager of Opportunities Resolution leads the team's efforts in handling escalated member concerns, ensuring excellent customer service and managing complaint resolutions. This role involves overseeing multiple projects, fostering cross-department collaboration, and driving process improvements.

The Customer Success Manager at SailPoint ensures customer satisfaction, manages relationships, facilitates renewals, and advocates for customers' success through the effective use of SailPoint solutions.

Manage high-value customer portfolios, ensuring satisfaction and retention. Collaborate with teams, drive product adoption, and identify growth opportunities. Requires 5-7+ years in Customer Success or Account Management.

The role involves providing technical support to SailPoint customers, troubleshooting issues, documenting solutions, and interfacing with various teams to enhance product quality and service. 24x7 on-call support is required along with a strong focus on customer satisfaction.

The Revenue Training Manager will enhance the Partnerships Sales team's performance by developing and delivering onboarding and upskilling programs. This role requires expertise in sales enablement and instructional design, aiming to improve sales results and shorten deal cycles.

The Support Engineer I acts as the first point of contact for customers, resolving technical issues, and ensuring an excellent customer experience with Cleo software.

The Senior Customer Success Manager drives customer outcomes, maximizes retention, and manages strategic relationships to achieve measurable business results.

The Account Manager oversees affiliate and restaurant relationships, focusing on maximizing platform utilization, ensuring satisfaction, and driving growth through strong communication and relationship management. Responsibilities include performance monitoring, problem solving, and cross-functional collaboration.