Top Remote Customer Success & Experience Jobs in Raleigh-Durham, NC

Lead strategic partnerships with US banks, owning relationship strategy and commercial outcomes. Structure institutional partnerships and navigate regulatory frameworks for digital assets and payment solutions.

As Senior VP of Customer Support, you will lead a global team, define support strategies, enhance service quality, and drive operational excellence across a high-growth SaaS customer support organization.

The Senior Manager, CX Strategy & Operations will lead strategic initiatives and optimize processes to enhance customer experience and operational efficiency.

As a Solutions Architect, you will advise customers in Seattle on GitLab's DevSecOps platform, lead technical evaluations, and help guide digital transformations.

As a Public Sector Solutions Architect, you'll advise U.S. government customers on GitLab's solutions, lead technical evaluations, and engage with clients to drive adoption and success.

The Sr. Account Manager will manage a portfolio of mid-market law firms, focusing on revenue growth, client retention, and strategic partnerships using deep legal technology expertise.

As a Sr. Account Manager, you will manage and grow a portfolio of Mid-Market law firm accounts, driving revenue growth and ensuring client retention through strategic account management and relationship building with key stakeholders.

As a Customer Service Representative, you will provide exceptional service by assisting policyholders with policy details, claim status, and payments while maintaining communication via phone and email.

As a VIP Host, you'll build strong player relationships, manage player interactions, gather feedback, and execute VIP engagement strategies to enhance loyalty and drive revenue.

Provide technical customer support, addressing inquiries and issues related to products and services, while ensuring customer satisfaction through effective communication and problem-solving.

The Client Experience Operations Manager oversees media project operations, manages project timelines, implements tracking tags, and ensures accurate attribution and tracking across marketing channels.

The Customer Value Architect drives customer onboarding and adoption of Falcon Flex, ensures value realization, minimizes churn, and conducts business reviews to support customer relationships.