Top Remote Customer Success & Experience Jobs in Raleigh-Durham, NC

Reposted 12 Days AgoSaved
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Remote or Hybrid
Raleigh, NC, USA
Easy Apply
136K-190K Annually
Senior level
136K-190K Annually
Senior level
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software
Serve as the primary technical contact for customers to design, architect, and optimize LogicMonitor solutions. Lead POCs, troubleshoot complex issues, deliver trainings and demos, advise on best practices, and relay customer feedback to product engineering to drive platform adoption and success.
Top Skills: Active DirectoryApacheAPIsBarracudaCloud-NativeContainerizationDell EquallogicDevOpsEmcF5 Big-IpGroovyHp LefthandHyper-VIisJdbcJmxLinuxMySQLNetappNetscalerNetwork AdministrationObservabilityPerfmonPostgresPowershellPythonRubySmtpSnmpSQLTomcatVirtualizationVMwareWindowsWmiXen Server
2 Hours AgoSaved
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Remote or Hybrid
USA
Easy Apply
143K-205K Annually
Senior level
143K-205K Annually
Senior level
Cloud • Information Technology • Security • Software • Cybersecurity
Lead and mentor a team of Technical Success Managers to drive adoption, retention, and expansion of Zscaler's Zero Trust platform. Build executive relationships, resolve technical escalations, monitor KPIs (NPS, renewals, adoption), and collaborate cross-functionally to improve customer outcomes and drive growth.
Top Skills: AIAi Security FrameworksAi Threat PreventionAWSCloud ComputingGCPAzureNetworkingSecurity TechnologiesZero TrustZscaler Zero Trust Exchange
Reposted 3 Hours AgoSaved
Remote or Hybrid
United States
130K-130K Annually
Mid level
130K-130K Annually
Mid level
Artificial Intelligence • Machine Learning • Software
As a Technical Account Manager at mabl, you will manage relationships with enterprise customers, guide their use of mabl's testing platform, troubleshoot implementation issues, and advocate for their success internally.
Top Skills: AIAPIsCSSDevops ToolsFront-End Web TechnologiesJavaScriptLow-Code TestingTest AutomationXpath
Reposted 3 Hours AgoSaved
Remote
United States
50K-50K Annually
Junior
50K-50K Annually
Junior
Artificial Intelligence • Healthtech • Insurance • Mobile • Financial Services
Own and resolve complex medical billing and insurance cases end-to-end after AI handoff. Contact providers, insurers, and collections; investigate claims and benefits; advocate for users; maintain clear documentation; communicate progress; and improve playbooks while partnering with Product and Engineering.
Reposted 3 Hours AgoSaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
19-20 Annually
Junior
19-20 Annually
Junior
Fintech • Financial Services
The Customer Service Representative manages client interactions, providing support through high volume phone calls, resolving issues, and maintaining strong client relationships while working remotely.
Top Skills: Crm SoftwareDesktop Computer
Reposted 3 Hours AgoSaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
Junior
Junior
Fintech • Financial Services
The Bilingual Customer Service Representative provides support to clients in financial hardship programs, ensuring exceptional service, problem-solving, and effective communication while managing client requests in a remote call center environment.
Top Skills: Client Relationship Management System (Crm)
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Reposted 3 Hours AgoSaved
Remote
United States
Junior
Junior
Consumer Web • Other • Social Media • Social Impact • Consulting
The Jr. Technical Solutions Consultant provides Sprinklr admin configuration services, optimizing the platform for client needs, resolving issues, and documenting configurations.
Top Skills: Sprinklr
Reposted 3 Hours AgoSaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
100K-152K Annually
Senior level
100K-152K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The role involves managing relationships with public sector clients, ensuring successful deployment and adoption of IoT solutions, and fostering customer success throughout the lifecycle of their investment.
Top Skills: Iot SolutionsSaas Applications
YesterdaySaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
66K-88K Annually
Mid level
66K-88K Annually
Mid level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Manage and grow strategic customer relationships post-implementation, create joint success plans, run executive business reviews and workshops, recommend workflow changes, and coordinate cross-functional teams to ensure customers realize value from Samsara's IoT platform.
Top Skills: AppsDriver WorkflowsEquipment MonitoringIotSamsara PlatformTofuVehicle TelematicsVideo-Based Safety
Reposted 3 Hours AgoSaved
Remote or Hybrid
United States
150K-170K Annually
Junior
150K-170K Annually
Junior
Big Data • Cloud • Productivity • Software • Database • Analytics • Automation
As a Customer Success Manager, you will develop relationships with enterprise customers, driving their success and adoption of Jellyfish's platform through onboarding, training, and regular check-ins with account health.
Top Skills: Jellyfish PlatformSoftware Development
Reposted 3 Hours AgoSaved
Remote or Hybrid
United States
45K-50K Annually
Junior
45K-50K Annually
Junior
Cloud • Insurance • Payments • Software • Business Intelligence • App development • Big Data Analytics
As a Business Development Associate, you'll manage inbound leads, connect clients with solutions, and develop relationships while advancing in your career.
Top Skills: ExcelMicrosoft OutlookMicrosoft PowerpointMicrosoft WordSalesforce
Reposted 3 Hours AgoSaved
Easy Apply
Remote or Hybrid
USA
Easy Apply
160K-231K Annually
Senior level
160K-231K Annually
Senior level
Food • Software
The Director of Account Management at ChowNow leads the post-sale revenue engine, overseeing renewal, retention, and expansion strategies for a large client base. This role involves team leadership, operationalizing year-round engagement tactics, and driving product adoption to enhance the restaurant partners' success and boost revenue growth.
Top Skills: CatalystChurnzeroGainsightGoogle WorkspaceMS OfficeSalesforce
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