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Top Remote Customer Success & Experience Jobs in Raleigh-Durham, NC

Reposted 4 Days AgoSaved
In-Office or Remote
25 Locations
235K-290K Annually
Senior level
235K-290K Annually
Senior level
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency • Web3
Lead strategic partnerships with US banks, owning relationship strategy and commercial outcomes. Structure institutional partnerships and navigate regulatory frameworks for digital assets and payment solutions.
Top Skills: ChatgptGeminiGenerative Ai ModelsGoogle SuitemacOSSlack
Reposted 3 Hours AgoSaved
Remote or Hybrid
United States
155K-375K Annually
Senior level
155K-375K Annually
Senior level
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
The Agricultural Mortgage Originator/Relationship Manager will originate and service loans, manage portfolios, and maintain client relationships in California's agricultural sector.
Reposted 3 Hours AgoSaved
Remote or Hybrid
North Carolina, USA
42K-42K Hourly
Entry level
42K-42K Hourly
Entry level
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
As a Customer Care Advocate, you will guide customers, solve challenges, and ensure exceptional service in a contact center environment. Responsibilities include training, adapting to new technologies, and meeting key performance indicators.
Top Skills: ApplicationsComputer Systems
Reposted 3 Hours AgoSaved
Remote or Hybrid
United States
218K-290K Annually
Expert/Leader
218K-290K Annually
Expert/Leader
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
The VP of Enterprise Relationship Management will enhance strategic partnerships, lead global collaborations, and shape the future of relationship management at MetLife, focusing on business retention and new development.
Top Skills: AIAnalyticsWorkflow Tools
Reposted 13 Hours AgoSaved
Easy Apply
Remote
United States
Easy Apply
140K-160K Annually
Senior level
140K-160K Annually
Senior level
Artificial Intelligence • Hardware • Internet of Things • Machine Learning • Software • Manufacturing
Responsible for managing enterprise accounts to drive retention, expansion, and customer value, aligning customer objectives with commercial growth opportunities.
Top Skills: GainsightSalesforce
Reposted 13 Hours AgoSaved
Easy Apply
Remote
USA
Easy Apply
150K-170K Annually
Senior level
150K-170K Annually
Senior level
Artificial Intelligence • Cloud • Software • Infrastructure as a Service (IaaS)
The Head of Partnerships will manage and scale the partnership ecosystem, focusing on referral partners, channel revenue, and system integrators to drive growth.
Top Skills: AIAWSAzureCloudGCPMl
Reposted 13 Hours AgoSaved
Remote
United States
55K-70K Annually
Junior
55K-70K Annually
Junior
Fintech
The Client Services Specialist will support customer service operations by handling inquiries, managing support requests, and improving customer experiences while working closely with financial advisors.
Top Skills: FreshdeskZendesk
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Reposted 13 Hours AgoSaved
Remote or Hybrid
United States
80K-100K Annually
Mid level
80K-100K Annually
Mid level
eCommerce • Fintech • Payments • Software
The Implementation Consultant will guide customers through onboarding and implementation on the Order.co platform, ensuring timely and value-driven launches while serving as a project manager and subject-matter expert.
Top Skills: EcommerceProject Management ToolsSaaS
Reposted 13 Hours AgoSaved
Remote or Hybrid
United States
Senior level
Senior level
Cloud • Insurance • Payments • Software • Business Intelligence • App development • Big Data Analytics
As Senior VP of Customer Support, you will lead a global team, define support strategies, enhance service quality, and drive operational excellence across a high-growth SaaS customer support organization.
Top Skills: Ai-Automated WorkflowsSalesforce
Reposted 13 Hours AgoSaved
Remote
USA
149K-181K Annually
Senior level
149K-181K Annually
Senior level
Computer Vision • Healthtech • Information Technology • Logistics • Machine Learning • Software • Manufacturing
The Senior Manager, CX Strategy & Operations will lead strategic initiatives and optimize processes to enhance customer experience and operational efficiency.
Top Skills: GainsightLeanQualtricsSalesforce Service CloudSix SigmaSQLZendesk
Reposted 13 Hours AgoSaved
Easy Apply
Remote
US
Easy Apply
90K-194K Annually
Mid level
90K-194K Annually
Mid level
Cloud • Security • Software • Cybersecurity • Automation
As a Solutions Architect, you will advise customers in Seattle on GitLab's DevSecOps platform, lead technical evaluations, and help guide digital transformations.
Top Skills: AICi/CdCloud ComputingDevsecopsGitlab
Reposted 13 Hours AgoSaved
Easy Apply
Remote
US
Easy Apply
103K-221K Annually
Mid level
103K-221K Annually
Mid level
Cloud • Security • Software • Cybersecurity • Automation
As a Public Sector Solutions Architect, you'll advise U.S. government customers on GitLab's solutions, lead technical evaluations, and engage with clients to drive adoption and success.
Top Skills: Ci/CdCloud ComputingDevsecopsGitlab
Reposted 13 Hours AgoSaved
Remote or Hybrid
United States
120K-150K Annually
Senior level
120K-150K Annually
Senior level
Artificial Intelligence • Cloud • Information Technology • Legal Tech • Productivity • Software
The Sr. Account Manager will manage a portfolio of mid-market law firms, focusing on revenue growth, client retention, and strategic partnerships using deep legal technology expertise.
Top Skills: Salesforce
Reposted 13 Hours AgoSaved
Remote or Hybrid
United States
120K-150K Annually
Senior level
120K-150K Annually
Senior level
Artificial Intelligence • Cloud • Information Technology • Legal Tech • Productivity • Software
As a Sr. Account Manager, you will manage and grow a portfolio of Mid-Market law firm accounts, driving revenue growth and ensuring client retention through strategic account management and relationship building with key stakeholders.
Top Skills: Salesforce
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