Top Remote Customer Success & Experience Jobs in Raleigh-Durham, NC

As a Solution Consultant, you will work with biotech firms to optimize their software solutions, manage customer needs, and craft tailored technology strategies. You will also present solutions, mentor peers, and engage with product management.

Manage customer accounts, enhance adoption and usage of the platform, act as a trusted advisor, and protect revenue streams while achieving performance KPIs.

Manage the implementation and configuration of US Payroll and Benefits systems for clients, ensuring a smooth onboarding experience and effective guidance throughout the process.

The Telemarketing Representative will engage potential customers, manage sales leads, and enhance customer retention through effective communication and problem-solving in a call center environment.

As a Commercial Sales Engineer at Zscaler, you'll deliver technical presentations, gather customer requirements, and lead product evaluations to ensure successful outcomes for clients.

Manage a portfolio of mid-market customers to drive retention and expansion, leveraging data-driven insights and strong customer partnerships while executing account plans and collaborating with cross-functional teams.

As a Solutions Engineer, you will provide technical sales support, conduct customer demos, and manage proof of concept implementations while collaborating with the sales team to exceed customer expectations.

The Onboarding Specialist guides new customers through the onboarding process, ensuring successful implementation and adoption of solutions. Responsible for client setup, training, and issue resolution, while maintaining timelines and communication.

The Account Manager will manage asset-backed loans, provide exceptional service to clients, support loan operations, and collaborate across departments to ensure client success.

The Manager of Business Development will lead the mid-market BDR team, drive qualified meetings, coach team members, and collaborate with Sales and Marketing to enhance go-to-market strategies.

As a Partner Solution Architect, you will ensure customer adoption of Starburst products, guiding technical sales, conducting workshops, and leading customer engagements. You will shape evaluations, perform system tuning, and act as a technical consultant.