Top Remote Customer Success & Experience Jobs in Raleigh-Durham, NC

As a Solution Consultant, you will work with biotech firms to optimize their software solutions, manage customer needs, and craft tailored technology strategies. You will also present solutions, mentor peers, and engage with product management.

The Pet Claims Adjuster reviews medical records and invoices to evaluate pet health claims, communicates with stakeholders, and processes claims efficiently.

The Partner Engagement Manager leads the implementation of Onebrief software at military headquarters, supports customers, recommends product improvements, and resolves product incidents while fostering user relationships and driving software adoption.

The Senior Implementation Services Associate will manage end-to-end customer implementations, build relationships, and utilize Risk Cloud for GRC solutions.

The Senior Analyst will lead SOX IT initiatives, assess compliance controls, work with auditors, and enhance program maturity while collaborating with various teams.

As a Concierge in the Customer Success Team, you will manage relationships with high value customers, providing exceptional service and support to enhance their experience with Coinbase products.

The Senior Sales Systems Analyst will manage and optimize the sales technology stack, ensuring efficiency and supporting tool rollouts while collaborating with cross-functional teams.

In this role, you will champion Samsara's principles, hire and lead an inclusive team, and improve customer success as the company scales globally.

Conduct clinical record reviews and data analysis to identify process improvements and educate clients on best practices; participate in product audits.

The Customer Success Manager will engage with US-based airport clients, ensuring satisfaction and product adoption while addressing inquiries and managing billing processes, including travel for client engagements.

The Staff Partner Engineer leads technical support and project planning for partnerships, collaborating with engineering teams and ensuring alignment with external stakeholders.

Manage Affirm's social media presence by identifying trends, building community engagement, collaborating on campaigns, and analyzing performance using social listening tools.

Drive NinjaOne's expansion in the SLED market, owning technical sales cycles and collaborating with sales teams. Shape processes and represent the company at industry events.

The Enterprise Solutions Engineer will own the pre-sales technical process, collaborating with account executives, managing demos, and influencing the product roadmap while supporting MSP clients.