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Top Remote Customer Success & Experience Jobs in Raleigh-Durham, NC
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Fintech • Information Technology • Payments • Productivity • Software • Travel • Automation
The SVP will lead and transform Navan's global customer service operations, focusing on strategy, technology deployment, and building high-performing teams to enhance customer satisfaction and operational excellence.
Top Skills:
Generative AiLeanPredictive AnalyticsSix Sigma
Artificial Intelligence • Cloud • Sales • Security • Software • Cybersecurity • Data Privacy
The Senior Cloud Support Engineer troubleshoots and resolves customer technical issues, documents solutions, and interfaces with multiple teams to improve service and support. This role requires on-call support and excellent communication skills.
Top Skills:
Db2J2EeJava EeJavaScriptJbossLinuxMssqlMySQLOracleSybaseTomcatUnixWeblogicWebsphereWindowsXML
Artificial Intelligence • Enterprise Web • Software • Design • Generative AI
The Partner Program Manager supports the growth of Webflow's Certified Partner Program by operationalizing processes, enhancing partner experience, and managing partner communications and enablement.
Top Skills:
Knowledge BasesLms PlatformsPartner Portals
Cloud • Enterprise Web • Logistics • Software
In this role, you will manage and grow customer relationships, drive adoption of Zenkraft's Salesforce solutions, and act as a trusted advisor to clients, ensuring successful onboarding and value realization.
Top Skills:
ApexConfluenceJIRARest ApisSalesforceSlackSoap ApisSQL
Fintech • Information Technology • Machine Learning • Software • Analytics • Financial Services
As a Customer Service Representative, manage inbound calls, respond to customer inquiries, and ensure exceptional service while updating account information.
Top Skills:
Communication SkillsCustomer Service SkillsRemote Work Technology
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Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
The Customer Value Architect drives customer onboarding and adoption of Falcon Flex, ensures value realization, minimizes churn, and conducts business reviews to support customer relationships.
Top Skills:
Ai-Native PlatformCybersecurityFalcon FlexSecurity Software Solutions
Artificial Intelligence • Healthtech • Logistics • Social Impact • Software • Telehealth
As a Patient Engagement Specialist I, you'll handle outbound calls to patients, educate them about services, and book appointments using communication skills and software tools.
Top Skills:
Ehr SystemsFive9Zendesk
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
As a Customer Support Representative, you'll specialize in resolving complex inquiries for US customers, ensuring high satisfaction, and communicating effectively across teams. You'll become an expert on our services and strive for efficiency in providing exceptional support.
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software • Big Data Analytics • Automation
The Territory Executive will manage mid-sized accounts, drive growth through consultative selling, and engage C-level executives to expand PagerDuty's Operations Cloud usage.
Top Skills:
MeddiccSalesforce
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Healthtech • Social Impact • Software
The Supervisor, Customer Operations leads a team of Customer Operations Specialists, ensuring operational excellence and high-quality support for providers and clients while focusing on people leadership, performance coaching, and process improvements.
Top Skills:
Rippling
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