Top Remote Customer Success & Experience Jobs in Raleigh-Durham, NC

The Pet Claims Adjuster reviews medical records and invoices to evaluate pet health claims, communicates with stakeholders, and processes claims efficiently.

As a Manager of Provider Experience, you will lead a team, enhance provider satisfaction, and improve customer service through effective coaching and relationship-building.

The Client Retention Specialist will assist clients in the financial hardship program, educate them on options, deescalate issues, and retain them in the program while achieving retention targets.

The Staff Partner Engineer leads technical support and project planning for partnerships, collaborating with engineering teams and ensuring alignment with external stakeholders.

Conduct clinical record reviews and data analysis to identify process improvements and educate clients on best practices; participate in product audits.

The Benefits Broker Partnerships Manager develops strategic relationships with broker partners, manages the partner lifecycle, drives referral revenue, and collaborates cross-functionally to enhance partner success.

The intern will shadow customer success roles, learn about telematics products, assist in implementing solutions, and support customer interactions.

The GTM Enablement Partner develops and executes sales enablement programs, aligning strategies and providing training, coaching, and resources for sales teams in NAMER.

The Career Coach will provide job search support to Stepful graduates in the healthcare sector, including coaching, resume assistance, interview prep, networking, and soft skills development.

As an Analyst III, you'll perform quality control reviews on complaints, provide feedback, conduct root cause analysis, and collaborate with teams to improve processes and compliance.