Top Remote Jobs in Providence, RI

Own customer success relationships for a SaaS facilities-management platform. Responsibilities include developing success plans, driving product adoption, monitoring customer health, identifying risks and expansion opportunities, coordinating escalations, advocating for customers, leading strategic meetings, and partnering with Sales, Support, Product, and Professional Services. The role requires platform expertise, strong communication, consultative relationship management, organizational skills, and effective use of CRM and customer-success systems.

Leads the strategy, design, budgeting, proposal development, delivery handoff, and operational scaling of custom education-abroad programs. Oversees program development leaders, aligns cross-functional teams, monitors performance and profitability, and drives portfolio optimization, quality standards, and sustainable growth. Partners with institutional relations, global operations, and finance to translate university partner needs into academically sound, financially viable, and consistently delivered programs.

Owns the full relationship lifecycle with trading teams evaluating Monad, from initial outreach and ecosystem proposals through technical onboarding, launch, and post-launch growth. Builds a pipeline of trading startups, coordinates incentives and liquidity programs, develops data-driven commercial proposals, tracks trading performance, represents Monad publicly, and provides market intelligence to ecosystem, marketing, and events teams.

Build and lead development of real-time, cloud-native integration pipelines and Java/Spring Boot microservices on GCP. Design event-driven streaming with Pub/Sub, Kafka, and CDC tools; govern REST APIs and data schemas; connect enterprise databases, supply chain systems, and data lakehouses. Responsibilities include architecture, coding, deployment, code reviews, integration templates, testing, monitoring, and technical leadership.

Lead enterprise SD-Access fabric and spine-leaf network deployments, translating architecture into implementation plans, configuration standards, runbooks, and rollback procedures. Develop IPv4-to-IPv6 migration strategies, troubleshoot routing, segmentation, authentication, and access issues, and support deployment stabilization. Collaborate with engineering, operations, project, vendor, and stakeholder teams while managing risks, change control, validation, and operational handoff for large-scale network modernization efforts.

Build and operate Ramp’s communications platform for transactional messaging across email, SMS, push, Slack, Microsoft Teams, and WhatsApp. Own platform components such as delivery workflows, channel integrations, preferences, reliability, and observability. Design idempotent and resilient asynchronous systems, guide technical direction, improve developer tooling, and collaborate across product, design, and engineering while mentoring teammates.

Own and optimize paid search campaigns across home service client accounts using Google Ads. Responsibilities include client management, campaign launches, budgeting, ad copy, creative direction, performance reporting, monthly reviews, onboarding, and coordinating with landing page, tracking, and leadership teams to drive profitable conversions and client retention.

Manage a portfolio of mid-market and enterprise SaaS accounts, owning renewals, expansion, churn mitigation, forecasting, commercial negotiations, and revenue growth. Build multi-threaded customer relationships, identify use cases, articulate ROI, maintain accurate CRM and pipeline data, and partner with Customer Success, Sales, Legal, and Finance. The role requires data-driven account management, dashboard usage, and ownership of a significant revenue portfolio.

Owns new-business growth for mid-market and enterprise supply chain accounts. Responsibilities include building pipeline, managing complex multi-stakeholder SaaS sales cycles, developing executive-level ROI cases, co-selling with partners, forecasting accurately, conducting value-based demonstrations, and representing the company at industry events. The role requires enterprise SaaS sales experience in supply chain solutions, consultative selling ability, executive relationship management, Salesforce proficiency, and willingness to travel.

Analyze requirements, design test scenarios, perform manual and regression testing, and create test plans, cases, scripts, and data. Develop automated tests using Playwright and other frameworks for web applications, reports, dashboards, integrations, and APIs. Track and verify defects, assess risks and coverage, and collaborate with analysts, developers, and stakeholders to support reliable software releases.