Top Remote Customer Success Jobs in Providence, RI

As a Customer Success Manager at Benepass, you will manage midmarket client relationships, drive product adoption, identify growth opportunities, and enhance customer satisfaction through tailored solutions and collaboration with cross-functional teams.

The Director of Customer Success will manage relationships with self-insured employer clients, ensuring satisfaction while leveraging healthcare analytics to provide strategic solutions. Responsibilities include leading client interactions, utilizing data insights for decision-making, and collaborating with cross-functional teams to enhance service delivery.

As a Customer Onboarding Specialist, you will onboard and train customers, maintain client relationships, address inquiries, and improve client satisfaction.

Manage a high-volume portfolio of B2B accounts, ensuring product adoption and client satisfaction through proactive relationship management and education.

The Lead Customer Success Manager is responsible for driving product adoption, managing renewals, account management, and ensuring customer satisfaction and success through deep relationship cultivation and proactive management of accounts.

Manage strategic customer relationships to ensure retention and value delivery across accounts. Focus on adoption, escalation resolution, and collaboration with cross-functional teams.

As a Customer Success Manager, you will support 40+ accounts, focusing on customer retention, engagement, and expansion while ensuring high satisfaction. Responsibilities include driving customer communication, managing renewal processes, identifying upselling opportunities, and coordinating onboarding for new clients.

As VP of Customer Success, you will oversee customer engagement strategies, drive expansion, leverage AI, and lead a high-performing team in a SaaS environment.

The Customer Success Manager oversees ~20-25 strategic accounts, focusing on renewals, adoption, and stakeholder engagement in public safety technology.

The Customer Success Enablement Manager will develop and optimize onboarding and training programs, manage content, evaluate tools, and collaborate cross-functionally to enhance customer success initiatives.

The Senior Customer Success Manager will support key customers, drive customer engagement, assist with technical challenges, and foster relationships to ensure the effective use of Polarity's products.

The Client Success Executive at SBI focuses on client satisfaction and retention, supporting account expansion and ensuring clients effectively utilize SBI's subscription services, including AI-enabled advisory offerings.

Manage customer relationships from adoption to renewal, focusing on product utilization and driving business value through data communication and business reviews.

The Customer Success Manager will drive client satisfaction and retention, build enterprise relationships, and strategize for account growth, while ensuring customers receive maximum value from Axiom's solutions.

The Client Success Manager will build client relationships, strategize for goal achievement, monitor campaign performance, and provide insights.

As a Customer Success Manager, you will advise customers on using TENEX's MDR platform, ensuring engagement, satisfaction, and success while managing risks and driving product improvements.

The Customer Success Manager will manage enterprise accounts through the sales journey, ensuring retention and building relationships for expansion.

The Customer Onboarding Specialist is responsible for training and onboarding clients on MerusCase software, maintaining client relationships, resolving inquiries, and enhancing customer satisfaction.

The Customer Success Intern will assist with client onboarding, communication, issue resolution, data management, product education, analytics, and project support, while gaining hands-on experience in agriculture technology.

As a Customer Success Manager, you'll drive customer adoption, engagement, and retention on our AI-powered platform, and ensure customer satisfaction through onboarding and ongoing support.

The Senior Customer Success Manager will build long-term relationships with customers, guide them from onboarding to renewal, monitor account health, and advocate for customer needs within the company.