Top Remote IT Jobs in Portland, OR

Leads the IT Order to Cash function and roadmap across SAP platforms, including configuration, integration, customization, master data, reporting, and analytics. Manages SAP OTC process improvements, KPIs, OKRs, stakeholder communications, solution design, and SAP BTP innovation. Supervises and develops business analysts, software engineers, and subject matter experts while aligning technology delivery with business transformation goals.

Leads Order-to-Cash business process analysis and technology initiatives across customer data, pricing, orders, contracts, billing, rebates, receivables, and reporting. Translates business needs into process models, requirements, user stories, and solution designs; coordinates testing, deployment, issue resolution, and continuous improvement. Partners with business, technology, finance, operations, and vendors while supporting roadmap planning, change adoption, standards, and analyst mentoring.

Own Baseten’s internal identity and authentication infrastructure, including Okta architecture, SSO, MFA, lifecycle management, and application integrations. Build automated joiner, mover, and leaver workflows across HRIS, Google Workspace, MDM, and SaaS systems using scripting and APIs. Implement access controls, device trust, compliance processes, documentation, and audit evidence. Serve as a technical escalation point for IT Support and partner with Security on least-privilege access and SOC 2 requirements.

Provides first-level remote technical support for managed-services clients through phone and web tickets. Responsibilities include troubleshooting and resolving end-user issues, administering accounts, documenting incidents, communicating ticket status, meeting service-level agreements, and escalating unresolved problems. The role requires multitasking across tickets, strong customer communication, continual technical learning, and occasional weekend or holiday availability.

Provide on-site IT and AV support at the London office, manage device lifecycle and onboarding, handle inbound support requests, build automation and Slack bots, contribute to Tech Ops projects, and maintain internal IT documentation.

Leads the SAP S/4HANA Financials Record to Report workstream, specializing in COPA, product costing, fixed assets, and related SAP FI/CO processes. Oversees solution design, configuration, implementation, testing, integrations, cutover, and support readiness. Coordinates stakeholders, vendors, contractors, and delivery plans while managing risks and dependencies. Provides functional leadership, mentors team members, translates business requirements into SAP solutions, and drives process improvements throughout a multi-year SAP transformation.

Provides Tier 2 technical support for employees, workstations, mobile devices, identity systems, networks, and office infrastructure. Installs and maintains hardware, servers, switches, cabling, and endpoint management systems; troubleshoots access, connectivity, and software issues; supports onboarding, asset management, vendors, documentation, and IT projects. The role is an on-site technical resource requiring occasional after-hours support, hardware handling, and mentorship of Tier 1 staff.

Leads enterprise Order-to-Cash business systems analysis and solution design across order management, contracts, billing, rebates, finance, installation, and related functions. Translates business strategies into scalable process, data, integration, and technology solutions; resolves complex issues; evaluates alternatives; develops roadmaps and investment cases; partners with business and technical stakeholders; establishes analysis standards; and mentors other analysts.

Supports IT service delivery through help desk ticket management, troubleshooting hardware, software, and network issues, device provisioning, software deployment, account administration, onboarding and offboarding, documentation, asset tracking, and process improvement. The intern collaborates with IT, Engineering, Security, and Operations teams while gaining exposure to systems administration, cloud services, cybersecurity, and IT operations in a remote summer program.

Plans, initiates, and manages enterprise IT projects involving payments and core platform architecture. Leads technical staff, coordinates business and technical teams, develops project plans, manages execution, assesses risks, and oversees Agile delivery, roadmaps, backlogs, and the software development lifecycle.

Leads enterprise business analysis strategy across programs and portfolios, partnering with executives to define requirements, evaluate investments, measure business value, manage risks, and guide transformation initiatives. Establishes standards and governance, analyzes operational and financial data, supports regulatory compliance, and mentors analysts. The role also advances AI-enabled tools, automation, and analytics to improve decision-making and business outcomes within a healthcare payer environment.

Own IT operations and employee experience for a remote workforce. Support users, administer Google Workspace, Okta, and Apple device management, and optimize AI-powered ticketing, automation, self-service, and documentation. Analyze ticket trends to resolve root causes, manage onboarding and offboarding, maintain asset inventory, support security and compliance audits, deliver training and communications, and partner with teams to improve workflows and scale IT operations.

Leads technology strategy, architectural direction, solution design, and AI-enabled engineering transformation across an Agile Release Train. Owns architectural roadmaps, governance, documentation, technical standards, and modernization initiatives. Designs secure, scalable Azure and cloud-native solutions involving APIs, microservices, integrations, and distributed systems. Partners with engineering, product, security, compliance, enterprise architecture, and platform teams while promoting DevOps, architecture-as-code, AI-assisted development, and regulated-data practices.

Designs, implements, configures, and supports enterprise cybersecurity solutions across IAM, endpoint, network, email, application, cloud, and security awareness domains. Conducts vulnerability assessments, threat hunting, incident investigation, security tool tuning, policy development, and security architecture reviews. Serves as a security subject matter expert on technology projects, collaborates with an MSSP, provides incident escalation support, and maintains availability for critical security operations.

Monitors and responds to security alerts and incidents across SIEM, endpoint, cloud, email, and network security tools. Collaborates with IT teams and service providers, improves security policies and procedures, supports ISO 27001 and SOC compliance, assists with audits and security assessments, and provides regional IT security support, including occasional out-of-hours incident response.

Owns identity, access, device, SaaS, automation, and IT systems for a remote organization. Responsibilities include Okta administration, macOS and Windows MDM, employee lifecycle workflows, ticketing, Zoom and Zoom Phone, AI governance, SaaS discovery, 1Password, security controls, documentation, dashboards, and SOC 2 evidence. The role combines hands-on IT support with systems architecture, integrations, automation, and security-minded operational ownership.

Leads the Service Management Office and establishes governance for incident, problem, change, release, knowledge, and service-management practices across 24x7 client IT operations. The role drives major-incident response, RCA quality, executive and customer communications, operational reporting, continuous improvement, ITSM tooling, standardization, and accountability across global technical teams, vendors, and delivery organizations.

Leads IT risk advisory engagements involving IT internal audit, SOX compliance, ITGCs, SOC reporting, technology risk, cybersecurity governance, and control assessments. Manages planning, testing, documentation, budgets, timelines, client reporting, and deliverables while mentoring consultants. Advises clients on governance, internal controls, compliance, remediation, and technology improvements. Supports proposals, business development, recruiting, and client relationship management.

Provides Tier 1 and Tier 2 remote technical support for hardware, software, peripherals, networks, VPN, and MFA. Manages employee onboarding, laptop provisioning, equipment shipping, user accounts, permissions, and security groups across Google Workspace, Microsoft 365, Slack, and internal systems. Creates knowledge-base articles and training guides while helping establish IT workflows for the company’s North American expansion.

Leads the IT strategy and organization for Jacuzzi Bath, building a scalable shared-services model across manufacturing and remodeling operations. Oversees IT teams, enterprise systems, ERP and CRM implementations, service management, cybersecurity, data governance, process automation, budgets, vendors, and continuous improvement. Partners with executive and functional leaders to deliver reliable technology, improve operational efficiency, and support business growth.

Leads Jamf’s enterprise applications and digital workplace platforms, including ServiceNow and Atlassian. Owns platform roadmaps, architecture, governance, delivery, integrations, vendor relationships, budgets, licensing, and AI capability adoption. Manages and develops platform administrators, developers, and architects while serving as the escalation point for critical issues. Partners with IT, Security, and business stakeholders to improve employee productivity, automate workflows, control SaaS costs, and guide cross-platform strategy.

Leads technical support for federal business development, capture, and proposal efforts. Develops compliant architectures spanning data centers, cloud, cybersecurity, AI/HPC, edge computing, and classified hosting. Reviews solicitations, creates technical narratives and graphics, supports pricing, customer briefings, demonstrations, and bid decisions. Advises leadership on federal technology trends, compliance frameworks, and competitive positioning while engaging DoD, Intelligence Community, and civilian agency stakeholders.

Conduct penetration tests across infrastructure, networks, web and mobile applications, and cloud environments. Perform application and cloud security testing, simulate adversary techniques, develop custom security tools, document vulnerabilities, validate remediation, and support HIPAA, SOC 2, and PCI DSS compliance. Collaborate with engineering and product teams, track emerging threats, and contribute to purple-team exercises, tabletop events, and security training.

Supports and manages business and IT projects, including ERP implementations, through planning, execution, reporting, risk management, stakeholder coordination, and change management. Maintains project plans, budgets, schedules, KPIs, documentation, and PMO standards while coordinating cross-functional teams, vendors, and system integrators. Facilitates meetings, tracks dependencies and issues, and escalates concerns to project leadership.

Coordinates business and IT projects through planning, execution, reporting, risk and issue management, stakeholder communication, and completion. Maintains project plans, dependencies, budgets, KPIs, dashboards, documentation, and PMO standards. Works with cross-functional business and technical teams, vendors, and system integrators. Supports ERP implementations, organizational change management, resource planning, portfolio reporting, and Agile, Waterfall, or hybrid project methodologies.