Top Remote Customer Success & Experience Jobs in Pittsburgh, PA

The Director of Client Services will build and lead partnerships, oversee client lifecycle, ensure excellent campaign delivery, and communicate outcomes clearly, driving growth for GoodPower.

As a Customer Success Manager at Nevis, you'll enhance client relations, drive product engagement, collect feedback for product development, and support Registered Investment Advisors in using Nevis's AI platform effectively.

The Senior Technical Account Manager for Atlas ensures post-deployment success for customers, driving usage, optimizing the platform, and building collaborative success plans, focusing on customer satisfaction and measurable outcomes.

The Senior Technical Account Manager ensures post-deployment success of Atlas customers by managing technical relationships and driving platform adoption and value realization through Joint Success Plans while collaborating with cross-functional teams.

As Director of Customer Education, you will lead a team to develop and execute a comprehensive educational content strategy, partnering cross-functionally to enhance customer activation and retention. Responsibilities include creating educational content, managing a team, and establishing KPIs to measure effectiveness.

The Account Manager fosters relationships with existing customers, manages support escalations, negotiates commitments, identifies growth opportunities, and collaborates with engineering teams to align products with customer needs.

The Partnership Manager will cultivate and manage partnerships across multiple states, focusing on business development, outreach, and support for revenue generation efforts.

The Customer Success Manager develops relationships with clients, provides ongoing support, implements strategies for engagement, identifies upselling opportunities, and maintains records in the CRM system.

The Client Success Manager at Varsity Technologies will engage clients, manage relationships, coordinate projects, and drive client satisfaction and retention to enhance technology adoption.

The Customer Xperience Manager guides customers through their software agreements, ensuring successful adoption, communication, and long-term relationships, leveraging Cisco technologies.

Support Engineer will troubleshoot issues in SaaS products, work with engineering and client teams, debug complex API integrations, and write technical specifications. Experience in customer-facing roles and database management is required.