Top Remote Customer Success & Experience Jobs in Pittsburgh, PA

As a Client Success Manager - Mid Market at Hinge Health, you'll manage client relationships, drive product adoption, and ensure client retention through strategic communication and data-driven insights.

The Senior Talent Manager will manage a roster of digital talent, drive new business opportunities, and collaborate with cross-functional teams while ensuring operational excellence.

The Talent Manager will onboard and support influencers, manage brand deals, and leverage experience in talent management for successful collaborations.

The Principal Sales Engineer will act as a technical advisor, conducting demos, addressing client requirements, and supporting the sales team to enhance sales processes.

Serve as primary customer advocate for high-value public sector (SLED) accounts, driving adoption, retention, and expansion. Coordinate cross-functional teams to implement Vanta, lead executive reviews, mitigate churn, identify growth opportunities, and align security and compliance outcomes with agency mission and procurement requirements. Require regular onsite visits and strategic planning.

The Senior Account Executive will manage the sales cycle, improve sales processes, acquire new customers, and maintain customer relationships, while exceeding sales targets.

The L&D Sales Training Partner designs and delivers training programs, fosters a performance-driven culture, and partners with sales leadership to enhance sales skills and capabilities.

As an Enterprise Customer Success Manager, you'll manage key customer accounts, ensure product success, build relationships, and advocate for customers' needs.

Serve as primary contact for corporate clients to retain and grow revenue through adoption, renewals, proactive outreach, business reviews, and collaboration with account executives. Build stakeholder relationships, surface product feedback and value stories, forecast retention, identify churn risk and expansion opportunities, and represent AlphaSense on-site at client locations to drive engagement and usage.

Manage end-to-end onboarding and large-scale deployments for enterprise clients: build project plans, lead cross-functional rollout activities, analyze deployment metrics, document scalable playbooks, and drive change management to ensure successful adoption.

Provide remote telehealth services to clients, facilitating group sessions using various contemplative practices. Support mental health treatment through integrative care approaches.

Provide creative arts therapy services remotely, focusing on group treatment for various age groups while ensuring flexibility in scheduling. Must be familiar with varied treatment modalities.

As a Solutions Engineer, you'll work on technical solutions for enterprise customers, collaborating with sales, demonstrating product value, and creating self-service tools.

Senior individual contributor owning high-impact Community Support initiatives: improve support tooling, manage vendors, lead cross-functional projects, analyze ticket data to drive measurable improvements, and stay hands-on by handling support tickets regularly to coach teammates and maintain service quality.