Top Remote Customer Success & Experience Jobs in Pittsburgh, PA

The On-Call Benefits Enroller is responsible for assisting clients with dental plan choices during onsite enrollment events, providing information, and answering questions. Candidates need at least two years of relevant experience and must be present during standard working hours.

Provide support to clients regarding product applications, analyze issues, troubleshoot software problems, and respond to inquiries while maintaining service level guidelines.

Place outbound/inbound calls to existing stockholders to provide assistance, answer questions, and offer voting services for Annual/Special Shareholder Meetings. Fully remote, full-time, project-based role with computer-based training provided.

The Principal will lead strategies for new business, engage with C-suite clients, and architect outcomes-based solutions for Danaher's diagnostic partnerships, leveraging sales and consulting experience.

The Key Account Manager is responsible for managing sales activities, developing new accounts, maintaining existing ones, and ensuring customer satisfaction for ADS customers in the Mid-Atlantic region.

The Technical Support Specialist monitors 24/7 applications, resolves customer issues, conducts quality assurance, and reports on performance. Willingness to work non-traditional hours required.

The Customer Onboarding Specialist is responsible for training and onboarding clients on MerusCase software, maintaining client relationships, resolving inquiries, and enhancing customer satisfaction.

The Implementation Specialist guides new customers through the onboarding process, manages project plans, trains users, and ensures successful integration with the product.

As a Level 2 Technical Support Specialist, you provide advanced support and troubleshoot complex issues, mentor team members, and improve customer satisfaction processes.

The Technical Support Engineer resolves customer support tickets, diagnoses technical issues related to email delivery, onboarding, and integrations, and escalates bugs while documenting solutions.

Assist students with the financial aid process, explaining options, determining eligibility, and ensuring compliance with regulations while providing excellent customer service.