Top Remote Customer Success Jobs in Phoenix, AZ

The Escalation Engineer tackles complex customer issues related to MongoDB, ensuring positive outcomes through technical expertise and collaboration. They provide support during escalated situations, mentor new team members, and drive resolution for mission-critical database systems.

The Customer Success Manager at Arcadia will manage non-enterprise client accounts, ensuring customer satisfaction through support, training, and issue resolution. They will serve as the primary contact, coordinating internally to help clients achieve their business goals while understanding and troubleshooting data quality issues.

The Account Manager manages 100-120 client accounts, providing digital marketing insights, overseeing campaigns, ensuring client satisfaction, and collaborating with various teams.

This role focuses on promoting Xero's platform to accounting firms, requiring strong consulting and sales skills, with significant partner interaction and project management.

The Senior Community Associate will engage with players on Discord, support community events, and share insights to enhance player experience.

The XM Strategist enhances sales teams with Experience Management expertise, acts as a presales advisor, engages with clients, and influences strategy. This role involves significant client interaction and requires industry knowledge in Healthcare and Life Sciences.

The Account Manager oversees affiliate and restaurant relationships, focusing on maximizing platform utilization, ensuring satisfaction, and driving growth through strong communication and relationship management. Responsibilities include performance monitoring, problem solving, and cross-functional collaboration.

Lead the Customer Success team to maximize client engagement, retention, and revenue growth for Vivian Health's healthcare staffing agency customers.

The Solution Consultant - Business Value engages with customers to align Benchling's solutions with their business needs, emphasizing value delivery and customer engagement. Responsibilities include assessing customer needs, developing methodologies for value quantification, leading cross-functional teams, and providing thought leadership on industry trends. The role requires a strong executive presence and the ability to guide customer interactions effectively.

As a Customer Success Manager, you will manage customer relationships, oversee the customer lifecycle, ensure optimal journeys, and assist in problem resolution.