Top Remote Operations & Support Jobs in Philadelphia, PA

Provides remote enterprise IT service desk support for GSA users, resolving and documenting tickets involving Windows, email, directories, applications, hardware, smartphones, passwords, printing, and network connectivity. Coordinates escalations and fixes with other teams, maintains audit trails and performance records, supports VIP and executive users, and helps lead enterprise issue resolution. The role requires strong customer service, technical troubleshooting, clear communication, and willingness to work varied shifts.

Support the expansion of Pergolux showrooms across Germany by evaluating locations, researching markets and competitors, building business cases and financial models, progressing opportunities, coordinating stakeholders, and creating scorecards, dashboards, workflows, and automation tools. Capture lessons from early showroom results and customer feedback to improve future expansion decisions.

Provides first-line technical support for AP Classroom users, triaging Salesforce cases from students, teachers, and administrators. Investigates user issues, communicates resolutions, manages case statuses, and escalates bugs or enhancement requests through Jira and Slack. Maintains current platform knowledge, tags cases accurately, follows up on resolutions, and collaborates with product, development, and curriculum teams.

Handle strictly inbound donor calls for nonprofit fundraising campaigns. Follow scripts and procedures, accurately record donations and pledges, confirm transaction details, navigate computer systems while speaking with callers, and maintain professionalism and confidentiality. This is a flexible, remote 1099 independent-contractor opportunity.

Onsemi seeks non-engineering interns to support business operations, analytics, finance, supply chain, IT, HR, marketing, and other functions. Interns will analyze data, improve processes, develop reports and dashboards, assist with planning and operational initiatives, conduct research, and present recommendations. The role is fully on-site in Scottsdale, San Jose, or Allen and includes mentorship, professional development, and cross-functional collaboration.

Own commercial operations across deal desk, pricing, contracting, pipeline hygiene, forecasting, OKRs, CRM data, AI-driven workflows, account planning, and leadership reporting. Partner cross-functionally with Sales, Customer Success, Marketing, and Legal to standardize commercial processes, improve data quality, manage complex deals, and surface actionable business insights. The role also supports sales materials and recurring pipeline and forecast reviews.

Supports the Chief Customer Officer by managing calendars, domestic and international travel, expenses, confidential information, and executive communications. Owns the Customer Experience organization’s operating cadence, including meetings, agendas, business reviews, action tracking, briefing materials, and cross-functional coordination. Plans events and customer engagements while monitoring priorities and deadlines. The role may grow into project ownership, executive committee analysis, and broader operational or strategy responsibilities.

Respond to live chat messages on business websites and social media, answer customer inquiries, share sales links and discounts, and support customer service and sales goals. Fully remote with training provided; immediate start and no prior experience required.

Own Salesforce administration and evolution for the revenue organization, including configuration, security, automation, data governance, routing, integrations, reporting, and system architecture. Partner with Sales, Marketing, Finance, Customer Success, and Support to improve processes and data quality. Manage GTM systems requests, release and change management, external development partners, and AI-enabled workflows. Support LeanData, Salesloft, APIs, middleware, Apex troubleshooting, and warehouse or data lake integrations.

Processes, validates, and audits customer orders across Salesforce and Google Sheets. Verifies billing triggers, line items, payment terms, and contract requirements; resolves discrepancies with Sales, Customer Success, and Finance; maintains accurate order documentation and master data; manages order queues and service levels; and identifies workflow bottlenecks to improve order-to-cash operations.