Top Remote Operations & Support Jobs in Philadelphia, PA

Reposted 7 Days AgoSaved
Remote or Hybrid
2 Locations
50K-55K Annually
Entry level
50K-55K Annually
Entry level
Fintech • Legal Tech • Software • Financial Services • Cybersecurity • Data Privacy
Provide B2B client support by answering inquiries via phone and electronic channels, managing workflows, navigating multiple databases, resolving problems, recommending process improvements, and maintaining/growing client relationships. Work Monday–Friday on Hawaii time with required training hours.
Top Skills: ExcelMS OfficeSalesforceWord
14 Days AgoSaved
Easy Apply
Remote or Hybrid
20 Locations
Easy Apply
69K-135K Annually
Senior level
69K-135K Annually
Senior level
Big Data • Cloud • Software • Database
Lead Americas corporate travel program strategy and operations, managing vendors, costs, compliance, traveler experience, and regional policy localization. Partner with Finance, HR, Procurement, Security, and stakeholders to drive savings, supplier adoption, risk management, and program governance.
Top Skills: AmexBrexConcurGoogle SheetsNavanNetSuite
15 Days AgoSaved
Remote or Hybrid
7 Locations
61K-126K Annually
Senior level
61K-126K Annually
Senior level
Artificial Intelligence • Fintech • Insurance • Marketing Tech • Software • Analytics
Manage, investigate, and resolve attorney-represented auto and homeowner bodily injury claims. Evaluate coverage, liability, and damages; coordinate with counsel, attend trials/hearings, ensure reserves, identify subrogation and fraud, communicate with claimants, and maintain file security and reporting.
Reposted 22 Days AgoSaved
In-Office or Remote
25 Locations
30K-41K Hourly
Mid level
30K-41K Hourly
Mid level
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency • Web3
Provide global customer support via ticketing and calls, troubleshoot technical and product issues, validate escalations, participate in incident management, collaborate with internal teams, document and improve processes, cover on-call shifts, and meet SLAs and departmental OKRs.
Top Skills: Apple MacosChatgptGoogle GeminiGoogle SuiteSalesforceSlack
Reposted 5 Minutes AgoSaved
Easy Apply
Remote
US
Easy Apply
139K-209K Annually
Senior level
139K-209K Annually
Senior level
Cloud • Security • Software • Cybersecurity • Automation
As Sr Manager of Customer Experience Operations at GitLab, you will lead operations teams, partner across departments, and drive process improvements in customer success and financial operations.
Top Skills: GainsightKantataProject Management PlatformsSalesforce
Reposted 5 Minutes AgoSaved
Easy Apply
Remote
United States
Easy Apply
168K-286K Annually
Senior level
168K-286K Annually
Senior level
Cloud • Security • Software • Cybersecurity • Automation
Lead GitLab's pipeline growth strategy and operating cadence to drive predictable, scalable pipeline and revenue outcomes. Partner cross-functionally to set targets, capacity plans, and program mix; define global pipeline standards, hygiene, and taxonomy; run pipeline reviews and governance; and deliver analytics, dashboards, and recommendations to improve forecast accuracy, conversion, velocity, and execution quality across inbound, outbound, partner, and expansion motions.
Top Skills: AILookerSalesforceTableau
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Reposted 6 Minutes AgoSaved
Remote or Hybrid
United States
230K-290K Annually
Senior level
230K-290K Annually
Senior level
HR Tech • Information Technology • Professional Services • Sales • Software
Lead and scale HiBob's payroll services across the US and UK, owning strategy, execution, customer satisfaction, revenue/P&L, and operational excellence. Build repeatable services motions, improve implementation quality and speed, partner cross-functionally, leverage AI/automation, and develop a high-performing payroll services organization to drive retention and growth.
Top Skills: AIAutomation
Reposted 6 Minutes AgoSaved
Easy Apply
Remote
United States
Easy Apply
75K-95K Annually
Mid level
75K-95K Annually
Mid level
Fintech • Insurance • Machine Learning • Analytics • Financial Services • Automation
Lead and coach a team of premium audit auditors and outreach specialists, manage daily workloads and scorecards, handle escalations, coordinate cross-functional handoffs, review audit documentation for quality and SOP adherence, train staff on systems, and drive process improvements and operational initiatives.
Top Skills: Google SuiteInsurityLookerSalesforceSlack
Reposted 6 Minutes AgoSaved
Easy Apply
Remote
United States
Easy Apply
140K-180K Annually
Expert/Leader
140K-180K Annually
Expert/Leader
Fintech • Insurance • Machine Learning • Analytics • Financial Services • Automation
Director of Premium Audit responsible for leading departmental transformation and operational excellence, developing strategies, managing teams, and overseeing audit processes in alignment with business objectives.
Top Skills: Data Analytics ToolsProcess Automation Platforms
Reposted 6 Minutes AgoSaved
Remote
USA
161K-243K Annually
Expert/Leader
161K-243K Annually
Expert/Leader
Digital Media • Marketing Tech • Professional Services • SEO • Asset Management + Discovery
Lead and execute enterprise IT strategy and operations for a remote-first environment. Oversee infrastructure, networking, endpoints, identity, SaaS, cybersecurity, AI governance, disaster recovery, vendor management, budgets, and staff development while enabling secure AI adoption and operational automations.
Top Skills: Adobe Creative CloudChatgpt EnterpriseCisco MerakiClaudeData Loss Prevention (Dlp)Google GeminiGoogle WorkspaceIdentity And Access Management (Iam)JAMFmacOSMS OfficeWindowsOktaReplitSlackZoom
YesterdaySaved
Remote
United States
166K-193K Annually
Senior level
166K-193K Annually
Senior level
Healthtech • Social Impact • Software • Telehealth
Lead strategy and operations for Rula's psychiatry business: define long-term growth plans, evaluate new service and business opportunities, build financial models and LTV analyses, and drive cross-functional pilots and scalable initiatives while influencing executive stakeholders.
Top Skills: ExcelGoogle SheetsLookerSQL
YesterdaySaved
Remote or Hybrid
United States
100K-110K Annually
Junior
100K-110K Annually
Junior
AdTech • Consumer Web • Digital Media • eCommerce • Marketing Tech • SEO
Lead technical onboarding and integrations for media and client partners: configure APIs and postbacks, validate XML/JSON payloads, diagnose and resolve integration issues, conduct QA and launch readiness, maintain technical documentation, and standardize onboarding workflows while coordinating with Product, Engineering, Analytics, and Operations.
Top Skills: Api Testing ToolsAPIsJSONPostback UrlsXML
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