Top Remote Customer Success Jobs in Peoria, IL
The Customer Success Manager will lead value realization for strategic customers by engaging stakeholders, troubleshooting technical issues, driving adoption of the Omilia Cloud Platform, and providing consulting expertise. Responsibilities include onboarding customers, developing value plans, conducting health checks, and strengthening relationships with key stakeholders.
The Infusion Billing Specialist manages the printing and mailing of infusion claims, resolves claim issues, and engages with patients regarding their insurance claims. This role requires strong attention to detail, analytical skills, and a proactive approach to workflow. The specialist will also need to quickly learn new software and tools to efficiently handle patient communications and claims processing.
The Treasury Management Implementation & Support Specialist engages with business clients for product implementation and support, ensuring a seamless experience. Responsibilities include managing client relationships, coordinating product setups, training users on systems, and troubleshooting technical issues to enhance customer operations.
The Commercial & Treasury Management Client Support Specialist ensures exceptional customer service for treasury management and commercial banking products. Responsibilities include managing customer support requests, assisting with configuration maintenance, facilitating file limit increase decisions, and training customers on systems. The role requires collaboration with internal departments and awareness of compliance and risk management protocols.
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The Oakleaf Group invites interested candidates to connect for future job opportunities. The firm specializes in mortgage and financial services consulting, focusing on ongoing relationships with clients such as banks, non-bank mortgage firms, and government entities. They seek to align goals and provide tailored solutions through effective communication and research.
The EHR Site Specialist provides training and support for Epic users, identifies issues, and enhances user experience with the system. Responsibilities include diagnosing learning needs, delivering training, troubleshooting, and collaborating with IT for system improvements. They ensure that end users utilize the EHR effectively, aligning workflows with organizational goals.
The EHR Site Specialist provides training and support for Epic end users, identifying issues and knowledge gaps while proposing innovative learning solutions. The role includes troubleshooting, designing learning experiences, collaborating with IT, and ensuring the effective use of the EHR system to enhance clinical and business outcomes.
The Public Outreach Specialist will provide on-call support for public outreach, managing meeting logistics, supporting public meetings, assisting project managers with stakeholder engagement tasks, and developing outreach materials. This role involves strategic communication and engagement planning for various projects across the U.S.
The Customer Success Associate Director will manage customer relationships, ensuring effective adoption of CommerceIQ's platform. Responsibilities include understanding customer needs, managing advertising budgets, performing data analysis for strategic insights, and collaborating with internal teams. This role requires strong communication skills and experience with enterprise-level retail media campaigns.
As a Retention Specialist, you will manage inbound and outbound calls to assist customers, resolve issues, and retain clients by renegotiating agreements. You'll utilize active listening and empathy, provide solutions, and achieve sales targets while ensuring customer satisfaction through effective communication and problem-solving skills.
As a Client Partner at Livefront, you will own client outcomes by understanding their business needs, managing relationships, and ensuring delivery excellence. You will communicate Livefront's value, guide teams in executing strategies, and identify new business opportunities while earning trust within client organizations.
The Customer Care Energy Advisor supports energy efficiency by managing utility-sponsored projects, reviewing applications for compliance, providing technical assistance on efficient technologies, performing energy savings calculations, and ensuring quality control. They interface with customers and contractors while processing incentive payments and conducting surveys.
Top remote Companies in Peoria, IL Hiring Customer Success Roles
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