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Top Remote Customer Success Jobs in Pensacola, FL
Cloud • Software
The Customer Success Manager will support customers by resolving issues, onboarding them to Canonical products, and collaborating with teams to enhance user experience.
Top Skills:
CephKubernetesLandscapeMaasOpenstackUbuntu
Healthtech
Lead customer success initiatives for a Healthtech startup, driving retention and expansion while managing a post-sales organization and ensuring compliance with healthcare standards.
Top Skills:
Churnzero)Customer Success Platforms (GainsightTotango
Artificial Intelligence • Machine Learning • Sales • Software
Manage enterprise customer accounts, develop strategic success plans, drive renewals and growth, advocate for customers, and utilize data-driven insights.
Top Skills:
Ai-Driven Sales ToolsData AnalyticsSalesforce
AdTech • Artificial Intelligence • Marketing Tech
The Customer Success Team Lead will manage a team, enhance process efficiency, and ensure high service levels while analyzing key metrics and coaching team members.
Top Skills:
IntercomZendesk
Software
The Customer Success Engineer will support customers by addressing requests, debugging issues, advocating for their needs, and improving internal workflows for better service delivery.
Top Skills:
Next.JsNotionPlainRaycastRetool
Software
The Customer Success Engineer will handle customer requests, debug issues, advocate for users, improve workflows, build relationships, and create documentation.
Top Skills:
Next.JsNotionPlainRaycastRetool
Software
Lead enterprise-scale SaaS deployments and manage ongoing client success. Translate complex privacy challenges into actionable solutions, track engagement, and drive adoption of AI-enabled features.
Top Skills:
APIsSaaSSalesforceSso
Healthtech
The VP of Customer Success & Implementation will lead client delivery of virtual cardiology solutions, ensuring client onboarding, operational success, and patient satisfaction through cross-functional team collaboration and effective management strategies.
Top Skills:
AIDiagnosticsTelemedicine
Cloud • Software
Lead and develop a team of Enterprise Customer Success Managers, ensure customer satisfaction, manage business outcomes, and implement best practices.
Top Skills:
Contact Center TechnologySaaS
Healthtech • HR Tech • Software
Manage key client relationships in pharmacy benefit management, ensuring client satisfaction and operational excellence. Lead meetings, track deliverables, and support clients through issue resolution and education.
Top Skills:
ExcelGoogle SheetsGoogle SlidesPower Point
Edtech • Marketing Tech • Software
The Sr Director of Customer Success & Renewal Management will lead customer lifecycle management, drive renewals, manage a team, and enhance customer engagement.
Top Skills:
Ai-Powered ToolsCrm PlatformsGainsightSalesforce
Insurance • Software
Lead the planning and execution of customer projects, coordinate with internal teams, manage risks, and ensure quality standards. Provide user training and support to enhance software usage and customer satisfaction.
Top Skills:
AgileAsanaJIRAMs ProjectScrumWaterfall
New
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Artificial Intelligence • Machine Learning • Software
Lead Client Success initiatives, enhance client satisfaction, demonstrate value through ROI metrics, and report directly to the CEO in Miami office.
Top Skills:
Ai ToolsComputer Vision
Software
As a Customer Success Engineer, you will address customer requests, debug issues, advocate for users, and create documentation while ensuring a superior support experience.
Top Skills:
Email DeliverabilityNext.JsNotionPlainRaycastRetool
Healthtech
The Senior Client Success Manager leads relationships with key clients, ensuring satisfaction and success while collaborating with internal teams to drive measurable outcomes.
Artificial Intelligence • Healthtech • Software
The Senior Director of Customer Success will lead a team, define strategies, and build relationships with major health systems to ensure exceptional client outcomes.
Top Skills:
JIRASalesforce
Information Technology • Software
The Director of Support and Customer Success will lead customer experience transformation, drive customer retention and satisfaction, and enhance support operations. Responsibilities include overseeing onboarding, support quality, and strategic initiatives while managing teams and metrics to improve overall customer success.
Top Skills:
Automation TechnologiesCrm SystemsCustomer Success PlatformsSupport Tools
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Fintech • Real Estate • PropTech
The Senior Manager, Customer Success will lead a team, developing strategies to enhance customer relationships, drive product adoption, and ensure client satisfaction while identifying growth opportunities.
Top Skills:
Google WorkspaceOpenai ProductsSalesforceSisense
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The Customer Success Associate will engage alumni and current students to generate referrals, collaborate with teams, and manage referral data in the CRM, achieving enrollment targets.
Top Skills:
Crm SystemsFreshdeskHubspotSalesforceZendesk
Big Data • Healthtech • Information Technology • Analytics
Manage customer relationships, provide assessments and consultative services, conduct business reviews, and analyze customer data to identify risks and upsell opportunities.
Top Skills:
ExcelSASSQL
Cybersecurity
The role involves leading the digital customer success strategy, driving customer engagement, activation, and retention while collaborating with product and marketing teams.
Top Skills:
AmplitudeAPIsGainsightIterableMarketoMixpanelPendoSalesforce
Artificial Intelligence • Software • Generative AI
The Strategic Customer Success Manager will drive success for Fortune 50-100 customers by managing relationships, ensuring product adoption, and overseeing renewals, while collaborating with sales for growth opportunities.
Artificial Intelligence • Healthtech
The Customer Success Executive will manage relationships with health plan clients, enhance user adoption of AI solutions, and drive measurable outcomes in payer operations.
Top Skills:
AISaas Solutions
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Software • Cybersecurity
The Customer Success Manager oversees a portfolio of customers, ensuring their experience and retention while managing onboarding, project execution, and relationships. They utilize data to guide priorities and facilitate upsell opportunities, fostering strong customer partnerships and internal team accountability.
Top Skills:
Compliance SoftwareCybersecurity ToolsIt Systems
Consumer Web • eCommerce • Sales • Software
As a Customer Success Associate, you will manage customer relationships, support requests, and enhance user experience while advocating for Promenade products.
Top Skills:
ConfluenceSalesforceZendesk
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