Top Remote IT Support & Helpdesk Jobs in Minneapolis–Saint Paul, MN

As an IT Operations Engineer, you will manage IT operations across multiple companies, handling identity management, SaaS platforms, and automations to optimize processes and support users effectively.

The Director of Information Technology leads IT operations and infrastructure, manages a team, oversees budgets, vendor relationships, and drives AI initiatives for a healthcare organization.

The IT Incident Manager coordinates and manages incoming IT support requests, ensuring proper triage, prioritization, assignment, and resolution within SLAs while collaborating across IT functions.

As a Support Specialist, you will ensure technical delivery and operational resilience across digital platforms, support user testing, and leverage AI tools for efficiency.

Oversee a technical support team managing customer issues for storage and media asset management. Drive operations, improve processes, and foster team growth while handling escalated technical problems.

Lead a distributed application support team to install, configure, troubleshoot, and maintain LOB applications across environments; manage incident response, on-call rotation, ticketing workflows, vendor coordination, RCA, reporting, and team development to meet compliance-driven SLAs.

The IT Operations Specialist manages internal IT operations, resolving support tickets, automating processes, and ensuring smooth onboarding and offboarding for employees.

Digital Reporters manage Zoom legal proceedings, troubleshoot technical issues, and ensure accurate transcript quality while maintaining confidentiality.

The Operations Manager oversees IT operations, evaluates system performance, ensures data integrity, and manages infrastructure, including servers and cloud systems.

The Workplace Technology Engineer provides technical support, resolves issues, and optimizes collaboration tools and platforms in a remote-first environment.