Top Remote IT Support & Helpdesk Jobs in Minneapolis–Saint Paul, MN

As a Staff IT Engineer, you will improve Circle's enterprise IT systems, manage critical platforms, and drive automation initiatives while ensuring high-quality IT services and executive-level support.

The Field Technician maintains in-store media devices by checking connections, resetting displays, and collaborating with the Operations team for troubleshooting.

The role involves monitoring computer systems, performing configurations and troubleshooting, supporting job scheduling, and maintaining cloud services. It requires analyzing system issues and enhancing overall IT operations.

The Support Platform Manager will lead a technical team to manage support infrastructure, enhance platform reliability, and ensure efficient communication through effective integrations and team collaboration.

As a Senior IT Operations member, you'll provide technical support, manage SaaS platforms, oversee device management, and drive process improvements. This role involves collaboration with the IT team to enhance support systems and ensure operational efficiency.

Monitor and support exchange operations during weekends, troubleshoot issues, and communicate with engineers to resolve incidents effectively.

The Incident & Problem Consultant manages high-impact IT incidents, coordinates response teams, monitors events, and drives issue resolution, ensuring effective communication throughout.

The Product Support Associate provides technical support and customer assistance in implementing and configuring document management systems while troubleshooting issues and training clients.

The Sr. IT Process & Knowledge Analyst maintains and improves IT support processes and knowledge practices, focusing on efficiency, user experience, and automation to reduce ticket volume and enhance service delivery.

Provide day-to-day support for Kinaxis systems, troubleshoot user issues, assist with system maintenance, gather business needs, train end users, and support continuous improvement initiatives.