Top Remote Operations & Support Jobs in Jacksonville, FL

Coordinate and track FAA Directives and publications from initiation through final approval. Manage SharePoint trackers, monitor directives mailbox, prepare and format document packages, apply basic edits, ensure Section 508 accessibility, route packages via EDMS, liaise with stakeholders, and provide status updates to keep projects moving to completion.

Manage mortgage loan closings from clear-to-close through funding for first and second liens. Review files for completeness and regulatory compliance, prepare closing documents, coordinate with borrowers, title companies, attorneys and internal teams, resolve title and file-level issues, maintain records, monitor pipeline to meet SLAs, and stay current on closing/disclosure regulations and best practices.

Coordinate and oversee payment data transformation and migration to the Bloomerang platform. Communicate migration status and processes across teams, document technical procedures for varied audiences, build relationships with payment processors and internal stakeholders, identify and remove process bottlenecks, support escalations, and implement process improvements to ensure data accuracy, integrity, and compliance.

Administer and support ClearPath OS2200 environments including installation, configuration, upgrades, patching, monitoring, capacity planning, and lifecycle management. Troubleshoot performance issues, tune systems, manage storage/tape, workloads, databases, middleware and batch/transaction processing. Develop automation, runbooks, documentation, participate in on-call incident response, and follow ITIL change management. Support firmware/Plateau installations and SCMS II configuration, and collaborate with teams and customers for disaster recovery and continuous service improvement.

Manage and maintain GoHighLevel agency accounts, optimize email deliverability (Mailgun), build and maintain automations and AI bots (Zapier, Claude), audit workflows, update websites/landing pages, and monitor systems to ensure reliability and documentation. Part-time to start with path to full-time.

Provide Tier 1–2 support for macOS and Windows devices, manage Macs with Jamf Pro and Windows with Workspace One, troubleshoot Google Workspace, perform imaging/restore and cloud backups, handle onboarding/offboarding, use Jira/Confluence for tickets and documentation, ship and track laptops, and collaborate with US IT and security teams during Pacific Time hours.

Provide friendly, professional customer support for SOS Inventory via email, phone, and online meetings. Troubleshoot issues methodically, use support software and meeting tools, document cases, learn product features, and collaborate with peers to resolve customer challenges.

Provide high-level administrative support to the CEO: manage calendar and travel, track action items, coordinate with teams and vendors, maintain KPI trackers and reports, and manage communications with discretion.

Monitor and respond to customer reviews across platforms, verify modem receipt, provide technical support and setup assistance, maintain interaction records, and collaborate with support teams to improve customer satisfaction.

Remote entry-level technical writer responsible for producing written technical content on information technology and software engineering terminology. Must understand software engineering concepts and basic business processes. Individual contributor role supporting product development; startup experience and work on data platforms preferred. Immediate joiners; accelerated interview process.