Top Remote Jobs in Indianapolis, IN

Lead IT as a product for a ~800-person remote company: build AI-first service delivery, architect enterprise-grade identity and device trust (Okta, Jamf), govern a 200+ app SaaS portfolio, own major incident response, partner with Security on zero-trust and compliance, and scale a globally distributed IT team while enabling enterprise sales.

Lead advanced analytics and ML efforts to extract insights from large-scale historical data, design features and data representations for models and LLM/agentic systems, partner with product and engineering to build data pipelines and prototypes, evaluate AI workflows, and drive innovation through experiments and empirical analysis to inform product strategy.

Lead and scale the enterprise customer success function for Zocks, managing a team of Enterprise CSMs to drive adoption, value realization, renewals and expansion with large RIAs, broker-dealers, banks and financial firms. Build playbooks, metrics, and cross-functional partnerships while personally engaging executive stakeholders to ensure measurable customer outcomes.

Manage and grow enterprise B2B SaaS customer relationships, driving adoption, measurable outcomes, retention, renewals, and expansion revenue. Develop account and engagement strategies, lead business reviews, enable users, identify risks and opportunities, and manage renewal and expansion pipelines. Act as a strategic advisor and commercial owner while collaborating with Sales, Support, Product, Engineering, and Legal. Represent customer feedback internally and influence the product roadmap.

Conduct strategic and financial analysis, evaluate market opportunities and M&A targets, build valuation models, support due diligence, research competitors, and prepare executive and Board presentations. The role partners with business leaders on product strategy, market entry, competitive positioning, operational improvements, annual planning, and long-range transformation initiatives.

Lead martech data strategy and governance to enable accurate, accessible customer data for segmentation, identity resolution, integrations, and personalized campaign activation across marketing platforms. Partner with Technology, Data & Analytics, Compliance, and business stakeholders to define requirements, drive data quality, and modernize platform integrations.

Support M&A, fundraising, and investor relations through financial modeling, valuation, due diligence coordination, forecasting and consolidation, KPI tracking, and executive-level presentations to drive strategic transactions and funding decisions.

Perform 24/7 SOC monitoring and incident response across networks, endpoints, cloud and SaaS; triage, investigate, and remediate incidents; collaborate with vulnerability management, FedRAMP, and engineering teams; refine detection/playbooks; maintain incident documentation and SOC processes; support FedRAMP-related security and privacy responsibilities and periodic background investigations.

The Product Designer will create clear, scalable experiences for complex B2B enterprise software. Responsibilities include owning end-to-end feature design, developing workflows, wireframes, prototypes, and UI specifications, conducting user research, applying accessibility standards, and partnering with Product Management, Engineering, QE, and other teams. The role requires translating user insights into effective solutions, communicating design rationale and tradeoffs, and ensuring designs are feasible, consistent, and high quality.

Provide high-volume phone-based technical support, troubleshoot hardware/software/network/access issues, document incidents in ServiceNow or similar ITSM, escalate complex problems, recommend process improvements, and follow security and privacy policies while working from a secure remote workspace.