Top Remote Customer Success Jobs in Indianapolis, IN
Lead the Customer Success team at Findigs, ensuring clients maximize value from our rental platform. Responsibilities include coaching, managing onboarding processes, conducting performance reviews, and acting as the customer's voice for feedback to internal teams.
The Strategic Customer Success Manager at Smartcat will manage a portfolio of 15-20 major accounts, driving usage and growth through effective onboarding, customer engagement, and identification of expansion opportunities. Responsibilities include meeting quarterly objectives, accelerating customer engagement, and collaborating with internal teams to deliver exceptional support and solutions for multilingual content creation.
The Chat Support Associate will engage with veterinary professionals to assist them in purchasing decisions using the Vetcove platform. Responsibilities include responding to inquiries via chat, email, and phone, troubleshooting issues, managing accounts, and collaborating with cross-functional teams to enhance platform features.
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The Japan Customer Service Agent will provide excellent customer support to eFax and Jconnect customers through phone and email, addressing inquiries related to account issues, technical problems, billing, and cancellations. The role requires maintaining product knowledge and assisting customers professionally and efficiently while ensuring compliance with guidelines and providing feedback to the team.
As a Commercial Customer Success Manager at Silverfort, you will be responsible for building and maintaining relationships with commercial customers, ensuring the successful deployment of identity protection solutions, and advocating for customer needs internally. This role involves installation and configuration of software in various cloud environments while driving customer value from the platform.
Client Success Managers are responsible for delivering exceptional experiences to clients, addressing escalated issues, and fulfilling special requests. They manage client relationships, identify upsell and cross-sell opportunities, and provide high-level customer support.
As a Practice Manager, you will lead the Client Strategy team, managing healthcare client relationships and utilizing data to inform business decisions. Your role includes monitoring program production, collaborating with internal teams, and maintaining project timelines while ensuring client satisfaction.
The Senior Customer Success Manager will drive customer satisfaction and retention by managing relationships with enterprise clients, securing expansion opportunities, and ensuring the Aria billing platform meets client needs. The role involves collaborating with cross-functional teams and proactively addressing customer concerns.
The Field Support Specialist supports field sales by providing installation, onboarding, training, and ongoing customer support for Antech's diagnostic systems and services. Key responsibilities include hardware installation, software connectivity, user training, and troubleshooting to ensure excellent customer relations and system performance.
The Manager of Customer Success will enhance customer relationships, lead a team, and implement growth strategies. Responsibilities include coaching the team, managing customer accounts, ensuring data accuracy in the CRM, conducting business reviews, and collaborating with product and marketing teams to improve customer experience and retention.
Top remote Companies in Indianapolis, IN Hiring Customer Success Roles
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