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Senior leader responsible for global pre-sales technical strategy, managing managers and senior contributors, and standardizing solution architecture and demo assets. Partners with Sales, Product, Engineering, and Marketing to translate customer needs into product roadmaps, resolve strategic account escalations, set KPIs and budgets, and drive operational excellence and automation for technical engagements and post-sale handovers.

Own end-to-end accounts receivable including invoicing, collections, cash application, credit adjustments, AR analysis, month-end close, audit support, and NetSuite/SuiteBilling system management to improve cash flow and compliance in a remote SaaS environment.

Manage personal lines insurance accounts including new business quoting, renewals, endorsements, client service, retention, and policy maintenance. Interact with clients, analyze client information, resolve issues, participate in sales/marketing, and ensure agency service standards and compliance.

Own financial reporting and controlling for North American entities, lead month-end and year-end close, perform analytical and controlling reviews, resolve technical accounting issues, ensure internal controls, oversee tax/regulatory filings, coordinate audits, and support finance projects and automation.

Support monthly, quarterly, and annual close activities by preparing journal entries, reconciliations, and audit-ready schedules. Analyze balance sheet and income statement variances, assist with international consolidation and FX revaluations, ensure SOX and audit compliance for assigned areas, prepare corporate reporting packages, and provide accounting support and process improvements across the finance organization.

The Revenue Operations Analyst will optimize sales processes, manage CRM systems, design performance dashboards, and facilitate collaboration between sales and marketing teams to enhance operational effectiveness.

Provide day-to-day office administration and HR administrative support, coordinate domestic and international travel and corporate housing, manage vendors, process expense documentation, and organize company events and visitor logistics while maintaining confidential employee records.

Design, implement, and optimize Linux/Android embedded software for IoT and consumer devices. Implement and maintain USB and networking stacks, secure connectivity, and wireless (WiFi/Bluetooth) solutions. Debug system-level issues, optimize performance and power, maintain firmware, implement audio/video codecs, and mentor junior engineers while producing technical documentation.

Lead design, development, and maintenance of the Mercedes me iOS app (phone and Apple Watch), implement connected-car integrations, ensure performance and security, collaborate cross-functionally, mentor junior engineers, support CI/CD and App Store publishing, and drive feature architecture and quality for North American customers.

Lead the engineering organization for Upwork's Search & Recommendations platform. Define technical strategy, modernize search infrastructure, scale systems and teams, partner with product/ML/data science, ensure reliability, experimentation, responsible AI, and deliver platform metrics and roadmaps that drive marketplace matching and business outcomes.