Foundation Risk Partners, one of the fastest growing insurance brokerage and consulting firms in the US, is adding a Personal Lines Account Manager to their team.
Job Summary:
The Personal Lines Account Manager is responsible for daily servicing of client including new and renewal business processing and maintenance of exceptional customer relations with the client. The Personal Lines Account Manager regularly interacts with the new and existing clients as needed and is responsible for devising creative solutions to meet client needs as to coverage.
Essential Functions:
- New business quoting, proposal, sales, and development
- Account rounding and retention of existing clients
- Uses experience, discretion, and independent judgment to conceptualize and implement solutions to meet client needs
- Collects and analyzes client information
- Regularly interacts with clients in a professional and timely manner through daily service to clients such as endorsement requests and general coverage questions
- Participates in marketing and sales meetings
- Manages and retains existing book of business
- Reviews and processes old and new renewals, new policies, and policy changes
- Handles questions, researches, and resolves problems
- Adheres to agency customer service standards
- Regularly exercises discretion and independent judgment on accounts including but not limited to interviewing clients
- Collects and analyzes information regarding the client and assisting in product determinations
- Affecting, interpreting, and implementing various company policies regarding the specific factual circumstances of each client
- Reviews processed policies as needed
- Performs other duties as are required to establish, service, and maintain accounts
Competencies & Qualifications:
- Excellent client service skills to assist in retaining, developing, and growing a client base.
- High competence with computers, programs, and software through the entire client life cycle.
- Highly professional and self-motivated.
- Excellent Communication/interpersonal skills
Education & Experience:
- Minimum 3+ years insurance experience preferred
- Must possess state required 4-40, 2044 or 2-20 insurance license
- High School diploma or equivalent
- Some college helpful
Disclaimer:
While this job description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add, or remove duties from particular jobs and to assign other duties as necessary.
Equal Employment Opportunity (EEO):
FRP provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or any other classifications protected by law.
Benefits:
FRP offers a comprehensive range of health-related benefit options including medical, vision, and dental. We offer a 401(k) with company match, company paid life insurance, STD, LTD and a generous PTO policy starting at 18 days per year plus 10 paid holidays & 2 floating holidays!
Skills Required
- Possess state required insurance license (4-40, 2044, or 2-20)
- Minimum 3+ years insurance experience
- High school diploma or equivalent
- Some college (helpful)
- Excellent client service and interpersonal skills
- High competence with computers, programs, and software across the client lifecycle
- Highly professional and self-motivated
- Excellent communication skills
What We Do
As one of the top insurance agencies in the Southeastern US, our team knows about the risks that face our communities. As one of the fastest growing agencies, Acentria Insurance provides all our clients with the utmost service and the latest in products and programs. We recognize that everyone is unique in their insurance needs, so we take the time to get to know you. Whether it be car insurance, home insurance, or business insurance, our team of professionals will meet with you to analyze your specific needs and customize a plan to fit your unique situation. We are a full service independent insurance agency, so we always work for you. Serving the needs of our clients and their satisfaction is our #1 priority. We are proud of our heritage and the many satisfied clients we serve across the United States. With over 50 locations throughout the Southeastern US, we are your dedicated resource for ALL things insurance. Acentria Insurance is a Foundation Risk Partners Company
