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Provide inbound phone, chat, and email support for retail brokerage customers: assist with complex option order execution, analyze positions, recommend strategies, manage accounts, and resolve platform questions using deep knowledge of trading platform features.

Lead the design, development, and operation of high-scale backend services in Go. Improve APIs, content delivery pipelines, media orchestration, reliability, performance, and resiliency across distributed systems. Partner with Product and engineering teams on architecture, technical planning, testing, observability, incident follow-up, and production support. Drive backend initiatives end to end and contribute to long-term platform strategy.

Lead strategic, enterprise client relationships for Health, Beauty & Personal Care, drive revenue growth, close multi-product deals, and shape account strategies. Mobilize cross-functional teams, deliver executive presentations, mentor revenue teammates, and champion product and operational initiatives. Role requires frequent travel to deepen executive engagement and ensure successful execution of large-scale partnerships.

Execute and QA lifecycle marketing campaigns across email, push, and in‑app channels using Braze and Litmus. Code templates (HTML/CSS/JS), coordinate with Product and Engineering, perform acceptance testing, analyze and troubleshoot technical issues, document processes, onboard tools, and standardize workflows to optimize activation and retention.

Develop, maintain and evolve a high-scale US sports trading platform. Build React/TypeScript frontends, backend microservices, optimize SQL and performance, implement CI/CD and automated testing, mentor junior engineers, and collaborate with stakeholders and architecture teams to ensure resilience and integration.

Manage and retain VIP Canadian players by developing and executing retention and promotional strategies, ensuring regulatory compliance and Responsible Gaming, building and maintaining relationships with sports and casino clients, tracking VIP program performance, and collaborating with senior management to grow portfolio value and longevity.

Leads and coaches Advertiser Success Managers responsible for strategic advertiser relationships, retention, upselling, renewals, and budget expansion. Builds a revenue-focused, high-performing team; establishes account planning, forecasting, CRM, and operational processes; supports executive client engagements; and partners with Sales, Product, Campaign Management, Marketing, and Operations to improve advertiser outcomes and drive growth.

Lead strategy, alignment, and execution for eCommerce and digital transformation. Drive enterprise technology strategy, governance, executive communications, stakeholder alignment, and program/portfolio progress tracking to ensure measurable outcomes.

Perform routine monitoring, maintenance, and basic troubleshooting of enterprise IT platforms. Follow documented procedures, escalate unclear or nonstandard issues, assist with system lifecycle tasks, and communicate status within the IT operations team under regular supervision.

Administer and configure Salesforce, including objects, workflows, validation rules, dashboards, reports, integrations, and data management. Develop Power BI analytics, scorecards, and operational reporting. Support releases, sandbox refreshes, migrations, change controls, documentation, and system sustainment. Partner with stakeholders to translate business needs into enhancements, improve data quality, and recommend workflow and automation improvements across enterprise systems.

Lead and grow a security engineering team to design and operate cloud-native security controls, drive DevSecOps practices, conduct threat modeling and incident response, partner cross-functionally on security roadmaps, and ensure compliance with frameworks (NIST, SOC 2, ISO, etc.). Responsible for vulnerability management, identity and access controls, observability/SIEM, and security automation.

Lead global compensation programs and advise senior leaders and HR partners on pay strategy, market analysis, and large-scale compensation events. Design, implement, and administer compensation frameworks, conduct complex pay analyses, ensure compliance, and influence decisions to align pay with business priorities.

Lead AI-powered reporting and insights strategy, design reporting data architecture and pipelines, and implement LLM-powered workflows (RAG, prompt engineering, agentic pipelines). Integrate BI tools and enterprise AI platforms, establish governance for AI outputs, and provide technical leadership to deliver trusted executive insights and scalable self-service reporting.

Lead technical program operations for Digital Operations: own intake, prioritization, roadmaps, governance, capacity and dependency management. Drive cross-functional execution across Product, Engineering, Marketing, Web, Paid Media, CRM, Analytics, and AI. Build playbooks, operating rhythms, dashboards, risk mitigation, and executive reporting to improve delivery quality, speed, and organizational effectiveness.

Manage the full talent lifecycle for data center technicians, including recruiting, onboarding, performance management, engagement, retention, workforce planning, and succession planning. Lead and coach technical teams, develop talent pipelines, monitor people metrics, and partner with operations, finance, and engineering to align staffing with business needs. Ensure safety, security, operational compliance, and continuous improvement in mission-critical environments.

Leads site acquisition strategy and execution for a wireless network deployment market. Manages internal teams and external vendors, owns customer relationships, oversees audits, RFDS reviews, SOWs, regulatory approvals, landlord consents, zoning and permitting, and coordinates A&E services. Ensures timely handoff to delivery teams while managing performance, quality, risks, budgets, schedules, reporting, and site-access issues.

Own the end-to-end commissions process, including calculating and validating monthly payments, administering incentive plans in Xactly Incent, maintaining compensation and quota data, and coordinating with Sales Operations and Payroll. Build Power BI dashboards and standardized or ad hoc reports for sales teams and executives, support billing credit accuracy, model compensation scenarios, respond to field inquiries, and help modernize analytics workflows with AI tools.

Lead IT as a product for a ~800-person remote company: build AI-first service delivery, architect enterprise-grade identity and device trust (Okta, Jamf), govern a 200+ app SaaS portfolio, own major incident response, partner with Security on zero-trust and compliance, and scale a globally distributed IT team while enabling enterprise sales.