Kick-start your career in B2B integration by working on enterprise EDI and integration projects. As an Implementation Engineer, you'll build foundational skills in EDI, APIs, data mapping, and business process automation while learning from experienced engineers in a structured development environment. #LI-Remote
Essential Duties & Responsibilities
- Analyzing data, integration requirements, and business processes needed to design, build, and implement customized solutions for Cleo clients
- Working to become an expert on Cleo Integration Suite solution functionality and implementation procedures
- Demonstrating excellent customer service so that each and every customer receives supreme value from Cleo solutions
- Ensuring the customer’s solution is configured and technically deployed to specification, accurately, and on time
- Working effectively with team members and other departments to complete projects successfully
- Process overview- walking clients through their current architecture and what their new architecture would look like
AI Fluency Competencies
Uses AI to accelerate project delivery — drafting implementation plans, summarizing customer requirements, and generating documentation faster. Can point to specific examples where AI improved turnaround time or output quality on a customer engagement.
- Use AI coding assistants to generate, debug, and review code snippets
- Prompt AI tools effectively to resolve errors, understand APIs, and navigate documentation independently
- Draft technical documents and test cases with AI assistance, always validating output before use
- Be familiar with using AI tools across the software lifecycle
Prerequisites
- Basic understanding of EDI, integration concepts, and data formats
- Familiarity with FTP/SFTP, AS2, HTTP/S, or similar communication protocols
- Strong analytical skills with attention to detail and willingness to learn
- Bachelor's in Computer Science, Information Technology, or a related field with 1–3 years of experience.
- Exposure to ERP systems (SAP, NetSuite, or equivalent) is an advantage
Nice to Have
- Exposure to Cleo Integration Cloud (CIC) or other B2B integration platforms
- Knowledge of supply chain, logistics, manufacturing, or retail domains
- Basic programming or scripting skills (Java or Python)
- Interest in AI and automation technologies
A few things we offer
- Compensation Range: $80,000 to $100,000 annual salary
- Great Healthcare + Dental + Vision
- Flexible PTO
- Culture of support, encouraging Life-Work balance
- 401k match
- FSA and HSA options
- Employee Assistance Program
- Paid Parental Leave
- Remote work environment
- Accelerated title and salary growth potential
- A fun and energetic work environment that makes you excited to go to work every day
We use artificial intelligence (AI) tools to assist in certain stages of our recruitment process, such as resume screening and candidate matching. These tools are designed to support fair and consistent evaluations. If you have questions about this process or would like to request an alternative assessment method, please contact us at [email protected].
Cleo Communications US, LLC is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law.
Skills Required
- Bachelor's degree in Computer Science, Information Technology, or a related field
- 1-3 years of professional experience
- Basic understanding of EDI and integration concepts
- Knowledge of data formats
- Familiarity with FTP, SFTP, AS2, HTTP/S, or similar communication protocols
- Strong analytical skills and attention to detail
- Willingness to learn
- Exposure to ERP systems such as SAP or NetSuite
- Exposure to Cleo Integration Cloud or other B2B integration platforms
- Knowledge of supply chain, logistics, manufacturing, or retail domains
- Basic programming or scripting skills in Java or Python
- Interest in AI and automation technologies
What the Team is Saying
What We Do
Join. Grow. Lead the Future of Supply Chain. At Cleo, we don’t just integrate supply chains—we orchestrate them. As the pioneer and global leader of the Supply Chain Orchestration software category, Cleo is helping thousands of companies around the globe drive transformation, deliver excellence, and shape the future of their global operations. Whether you're joining us from outside or growing within, Cleo is your platform to lead with purpose, innovate with impact, and thrive in a culture that champions your growth. Why Join Us? Strategic Influence: Be at the helm of global supply chain strategy, driving decisions that impact customers, partners, and communities worldwide. Innovation-Driven Culture: Work with the latest in AI, automation, and digital supply chain platforms to solve complex challenges. End-to-End Visibility: Lead across planning, sourcing, logistics, and fulfillment—connecting dots others can’t see. Sustainability at the Core: Help build ethical, transparent, and sustainable supply chains that make a difference. Why Grow with Us? Leadership Development: Access world-class programs, executive mentorship, and rotational opportunities to accelerate your career. Internal Mobility: We prioritize internal talent—your next big opportunity could be just one conversation away. Recognition & Impact: Your ideas matter. Your leadership is visible. Your success is celebrated. Inclusive Community: Thrive in a diverse, collaborative environment where every voice is heard and respected. Our Promise We are a top talent destination for supply chain leaders technology who want to make bold moves, solve real-world problems, and grow without limits. Whether you’re stepping into your first leadership role or scaling new heights, your journey starts here. Cleo … never stops
Why Work With Us
Cleo’s people share a genuine respect for each other and for the future we’re helping our customers to create. Beyond guiding how we act, and more important than driving us to deliver solutions that help our company and our customers succeed, our core focus on Appreciation creates something even more essential, for everyone: enduring value.
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Cleo Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
