Top Remote Operations Jobs in Greensboro, NC

Operate and maintain the Workforce Management function during a six-month contract: validate AI demand forecasts, translate forecasts into staffing and schedules, manage BPO capacity and invoices, co-own labor cost modeling with Finance, deliver hiring recommendations, maintain reporting cadences, and coordinate cross-functionally with Product, Marketing, Data Science, and Ops leadership.

Provide timely phone and ticket-based support to law firm contacts, resolve and escalate complex issues, manage data entry and inbox tasks, use Zendesk/CRM and AI tools, prioritize workload, cross-train team members, and support departmental projects and initiatives.

Support sales and delivery by drafting and managing client-facing scope documents (proposals, SOWs), updating Salesforce records, tracking versions, identifying risks, escalating issues, and coordinating cross-functional stakeholders to meet deadlines and maintain quality.

Lead global Revenue Operations sub-functions (Partner Sales, Renewals, Value Engineering, Sales Programs, Field Strategy, Enablement). Own strategy, roadmap, KPIs, and execution to drive GTM productivity, partner motion, territory/quota planning, and enablement adoption. Build and mentor leaders, align cross-functional stakeholders, prioritize investments, and measure revenue impact. Serve as executive adviser translating GTM strategy into operational outcomes.

Senior leader to build and scale business operations including BI, AI operational rollout, procurement, new product/market analysis, and organizational design. Partner with Finance, Product, Engineering, Compliance, and Commercial teams to create dashboards, drive AI adoption with governance, lead vendor strategy, size markets, and recommend org/headcount changes. Regularly present findings to executive leadership and board.

Manage end-to-end proposal and RFP processes, coordinating with teams to enhance quality and efficiency while leveraging AI tools for improvements.

Perform testing, research, review and analysis for CCBX operations; support new account opening and maintenance; customize and validate test scripts; investigate and resolve escalations; monitor file movements; prepare standard entries and dashboards; support projects and initiatives; ensure compliance with banking regulations (BSA, OFAC, Regulation E, UDAAP) and recommend process improvements.

Lead design and execution of company-wide planning, operating rhythms, and information architecture. Build and automate central operations infrastructure, translate strategy into operational systems, run leadership operating forums, and drive continuous improvement across cross-functional teams to increase speed, clarity, and accountability.

The role involves leading operations, building teams, driving strategic planning, and fostering a culture of excellence and empowerment within organizations.

Lead operational execution for the Financial Services & Capital Markets SBU. Implement strategy, improve processes, manage budgeting and KPIs, support talent lifecycle and staffing, liaise with firm operations, and present regular reports to SBU leadership to drive growth and client service excellence.

The role involves building AI systems to enhance technical support operations by automating workflows and providing analytical insights to improve customer experience.

The Operations Manager oversees site integration and operational efficiency, managing RSO teams and ensuring successful departmental setups across multiple facilities with a focus on continuous improvement.

The Operations Manager will oversee site integration strategies, manage reconditioning teams, ensure operational efficiency, and lead continuous improvement projects.

The VP of Revenue Operations oversees sales and marketing operations, analytics, systems, and deal desk, ensuring cross-functional alignment and operational excellence to drive revenue growth.

The Operations Specialist will process customer designs through analysis pipelines, track design progress, refine procedures, and provide feedback to improve tooling.

The Head of Business Operations will develop and manage operational systems and processes across Finance and People Operations, ensuring efficient scaling and execution throughout the company.

The COO will oversee and enhance operations to align with organizational goals, managing finance, HR, and technology while fostering a high-performance culture.

Manage merchant onboarding, billing, and operations tickets; troubleshoot technical and billing issues; collaborate with Product/Engineering/QA to resolve bugs; document processes and drive process improvements to streamline operations.

As Director of Revenue Operations, you'll lead Sales Operations, Client Success Operations, and Deal Desk functions, focusing on improving processes, data quality, and automation to enhance revenue generation and retention in a SaaS environment.

The Senior Manager will lead Order Management operations in the Americas, ensuring efficient order processing, operational performance, and enhancing customer experiences through process improvement and automation initiatives.

Lead end-to-end CX automation projects, optimize LLM pipelines and RPA, report on automation performance, partner cross-functionally, mentor team members, and bring forward emerging AI-driven improvements to customer experience.

The Principal GTM Systems Manager will oversee the revenue tech stack, ensuring reliability and optimization while supporting cross-functional initiatives and new project implementations within revenue operations.

Own end-to-end Shopify DTC operations: manage customer experience, order fulfillment, store accuracy, SOPs, automations, compliance, and weekly performance reporting to reduce tickets, reships, and operational errors.

Build and own the end-to-end RevOps function: CRM and GTM tech stack administration, data hygiene, forecasting, pipeline management, deal desk execution, cross-functional coordination, post-sale instrumentation, and GTM reporting to scale sales and customer success.

Lead end-to-end order processing across direct and indirect channels, optimize order-to-revenue workflows, enforce CRM data and contracting standards, manage onboarding, vendor intake, and RFP operations, and align contracts with revenue recognition alongside Legal and Finance.