Top Remote Operations & Support Jobs in Detroit, MI

Leads business operations and strategic execution for Microsoft’s Retail and Consumer Goods organization. Responsibilities include translating strategy into execution plans, driving prioritization and business reviews, managing budgets and forecasts, supporting continuity planning, coordinating cross-functional projects, advising leaders, producing executive communications, organizing customer and executive events, and advancing organizational health, culture, compliance, and People Strategy initiatives.

Leads continuous improvement and commercial transformation initiatives across Microsoft’s sales and planning organizations. Reimagines cross-functional workflows, operationalizes strategy, identifies AI and automation opportunities, facilitates Kaizen events, analyzes performance data, manages senior stakeholder alignment, and leads change management to deliver sustainable business improvements.

Serves as a trusted advisor and force multiplier to the CVP of Data Strategy. Leads business operations, strategy execution, business reviews, budgeting, resource planning, organizational health, executive communications, and cross-functional strategic programs. Manages leadership agendas, stakeholder relationships, customer and partner engagement, impact measurement, and organizational change initiatives while driving prioritization and decision-making across the organization.

Provide L2/L3 IT support, manage Azure services, corporate network devices, Active Directory, and cloud infrastructure, ensuring reliable IT Security systems while collaborating in a global team.

Administer and optimize a 700-user Salesforce environment, including reports, dashboards, Flow automation, permissions, data quality, migrations, integrations, releases, and storage policies. Translate sales, marketing, and finance requirements into scalable solutions, manage technical documentation and change control, resolve user issues with IT, audit platform best practices, and lead user training and adoption. The role requires Salesforce certification and extensive hands-on administration experience.

Advises students and veterans on Veteran Education Benefits, certifies enrollment with the Department of Veterans Affairs, evaluates eligibility, updates PeopleSoft records, reconciles payments, and coordinates with university departments. The role provides remote customer support through phone, email, chat, and text, resolves complaints, interprets regulatory changes, safeguards documentation, and maintains compliance with VA and university policies.

Provides administrative and logistical support for Safety and Compliance Committees. Coordinates virtual meetings, agendas, presentations, minutes, transcriptions, recordings, and public summaries. Maintains committee rosters, records, procedures, dashboards, trackers, manuals, and reports while monitoring milestones and deliverables. Responds to stakeholder information requests and communicates committee activities to HRSA, OPTN leadership, committee members, contractors, and government entities. The role requires strong organization, documentation, communication, and records-management skills.

Supports the PATH Oracle Cerner Millennium EHR by coordinating approved configuration changes, maintaining auditable change records, assisting clinical and operational users, and collaborating across teams. The role requires ServiceNow incident triage and resolution, IT project support, system setup, performance reporting, configuration management, and task coordination. It is remote, requires up to 25% travel, and requires obtaining a Public Trust Level 5 clearance.

Manages Safety and Compliance Committee operations, including member rosters, appointments, onboarding, training records, conflict-of-interest logs, SME coordination, SOP implementation, reporting, and meeting support. The role maintains accurate governance documentation, coordinates with HRSA, OPTN contractors, internal teams, and committee members, and ensures compliance with oversight requirements and established operational plans.

Oversee operations for a portfolio of housing communities, including personnel management, leasing, financial performance, budgeting, compliance, maintenance, risk management, vendor oversight, resident satisfaction, and property inspections. The Regional Manager coaches on-site teams, monitors operational and financial results, supports marketing and retention strategies, ensures adherence to fair housing and safety requirements, and travels 25–50% for property visits, training, conferences, and other business activities.

Administers internal business applications, including user access, security, configuration, permissions, troubleshooting, and vendor coordination. Supports AI platform rollouts through training, documentation, usage guidelines, and adoption initiatives. Partners with IT, development teams, and stakeholders on application updates, change management, releases, patches, and process documentation. Provides end-user support, mentoring, and training while promoting data integrity, security, and effective application usage.

Serves as the President’s strategic right hand, managing daily priorities, inbox and Slack communications, calendar, meeting follow-ups, executive onboarding, travel logistics, board preparation, and cross-functional coordination. The role requires strong judgment, discretion, organization, project management, data analysis, presentation skills, and the ability to create structure in a fast-growing, ambiguous environment while providing candid executive support.

Provides remote help desk support to IRS Criminal Investigation staff and customers nationwide and internationally. Responsibilities include managing user accounts, installing hardware and software, troubleshooting desktop and application issues, responding through phone, email, chat, and ticket queues, testing software deployments, documenting resolutions, and escalating unresolved issues. The role requires strong customer service, multitasking, remote-work capability, and familiarity with ServiceNow or similar ticketing systems.

Conduct high-volume outreach to stopped-out adult learners, understand barriers to returning, and guide students through readmission or re-entry pathways. Manage student pipelines and records in the CRM, apply institution-specific policies, track outreach and handoff metrics, nurture completers, coordinate with campus and internal teams, and provide feedback to improve campaigns, processes, and knowledge resources.