Top Remote Operations & Support Jobs in Detroit, MI

Manage real estate escrow transactions from pre-closing through recording and disbursement: determine escrow requirements, clear title issues, prepare and review closing documents and disclosures, coordinate with lenders and parties, balance and close escrow accounts, and ensure regulatory compliance.

Investigates, evaluates, negotiates, and resolves automobile physical damage claims. Reviews coverage, vehicle damage, liability, applicable laws, subrogation potential, and financial losses; coordinates repairs, settlements, rentals, inspections, and claim payments. Documents claim files, identifies policyholder benefits, refers cases when necessary, and manages claim closure using company systems. The role may handle total losses, direct repair shop compliance, and simple litigation cases.

Investigates, evaluates, negotiates, and resolves automobile physical damage claims. Reviews coverage, policy benefits, damages, liability, state law, subrogation opportunities, and settlement values. Coordinates repairs, inspections, rentals, payments, and claim documentation while referring cases to specialized units when needed. May manage direct repair shop compliance, total losses, and simple litigation matters. The role requires strong communication, organization, decision-making, customer service, and negotiation skills, with occasional travel for inspections, meetings, or related activities.

Own the annuity new business process from application submission through issuance. Review applications and transfer requests for accuracy, resolve open issues, coordinate with insurance carriers and ceding institutions, maintain case records, guide advisors through forms, and improve business processes while ensuring strong service and compliance awareness.

Oversee and manage government contracts, ensure compliance, negotiate terms, work with teams on contract administration, and provide expert guidance throughout the contract lifecycle.

Provide remote customer support for top-tier brands: troubleshoot issues, manage and review transactions, respond to inquiries accurately and promptly, protect customer information, and maintain high professionalism while working 15–25 hours weekly.

Lead and scale the Revenue Operations practice as a senior, client-facing player-coach. Manage and mentor RevOps engineers, oversee complex Salesforce, Pardot, and HubSpot implementations and audits, troubleshoot architecture and integrations, translate technical findings for executives, support scoping and sales, and develop repeatable processes, documentation, and delivery standards.

Manage day-to-day client service for an assigned P&C book, support renewals and placements, handle carrier interactions, maintain system records, process audits and accounting tasks, and coordinate with producers, vendors, and carriers to ensure policy accuracy and client satisfaction.

Consult with clients to craft personalized itineraries, research destinations and accommodations, manage bookings and updates using booking platforms, provide responsive customer service, resolve issues, and stay current on travel policies and trends.

Coordinates title workflows, multi-site project intake, transaction management, mortgage loan file review, document completion, and settlement preparation. Serves as a subject matter expert, resolves complex issues, supports scheduling and team activities, guides colleagues, recommends process improvements, and assists with title production support. The role requires strong organization, communication, judgment, leadership, and attention to detail.