Top Remote Operations & Support Jobs in Detroit, MI

Provide technical customer support for Moov’s SDKs, APIs, and integrations through email, Slack, web forms, and in-app channels. Troubleshoot frontend and API issues, create proof-of-concept implementations, guide customers through best practices, and collaborate with Product, Engineering, and Technical Writing teams. Analyze recurring issues, improve documentation and internal tooling, and help enhance customer satisfaction and resolution times.

Support the Securities-Based Lending (SBL) Solutions Desk by assisting customers and financial representatives, coordinating with Credit Risk and Operations, resolving collateral and credit issues, performing outbound client communications, preparing regulatory and management reporting, and recommending servicing improvements to senior leadership.

Lead the development of procurement strategies, drive vendor management, ensure cost savings, and establish procurement processes in a remote-first environment.

Lead the sales funnel and growth forecasting for Dandy, coordinating between Finance and RevOps, while maintaining reporting infrastructure and supporting strategic decisions.

Administer Atlassian Cloud (Jira, JSM, Confluence); design workflows, automations, and governance; develop REST API/webhook integrations; manage Atlassian Access (SSO/SCIM); build advanced JQL dashboards and reports; support cloud migrations, audits, and enterprise system integrations.

Leads a virtual high school’s academic program, staff, operations, student support, family engagement, compliance, and school improvement initiatives. Oversees instructional quality, MTSS/RTI, PBIS, testing, attendance, credit recovery, special education collaboration, staff recruitment and evaluation, budgets, reporting, community partnerships, and state requirements. Works with students, families, teachers, regulators, and centralized service teams to improve achievement and ensure successful graduation.

Manages resource deployment for a consulting practice, matching employees to client projects while balancing utilization, employee growth, client outcomes, and business metrics. Analyzes staffing data and project pipelines, forecasts supply and demand, resolves conflicts, advises leadership on staffing solutions, and partners with Talent Acquisition and practice leaders. Leads staffing meetings, provides trend insights, maintains deployment tools and reporting, and develops staff. Travel is less than 10%.

Provides virtual administrative and project support to business owners and founders, including scheduling, email management, lead conversion, research, data entry, deadline tracking, and client communication. The role requires managing multiple priorities, adapting to changing client needs, and independently developing plans for open-ended tasks. It is fully remote, begins at 20 hours per week, and may expand to 40 hours.

Leads SCIEX’s global customer service organization across multiple regions, overseeing quote-to-book, order management, contract administration, customer inquiries, and service operations. Drives customer experience, operational excellence, continuous improvement, technology and AI transformation, revenue enablement, performance metrics, and cost efficiency. Builds global operating models, leads organizational change, develops talent, and partners with commercial, finance, legal, IT, and regional teams.

Manages daily operations for the On-Site Septic and Well and Food Safety programs. Supervises environmental health staff, coordinates assignments, conducts quality assurance audits, enforces sewage and well regulations, oversees compliance and enforcement actions, prepares activity reports, supports accreditation and program evaluations, and provides technical expertise. The role also includes emergency on-call responsibilities and assistance with related environmental health programs.