Top Remote Operations & Support Jobs in Detroit, MI

Provides administrative, coordination, research, communications, procurement, and customer support for assigned committees, programs, or departments. Responsibilities include managing supplies and invoices, coordinating virtual meetings, preparing correspondence and reports, maintaining databases and financial records, monitoring mailboxes, proofreading materials, and supporting external contacts. The role is remote, requires strong organization and communication skills, and includes occasional travel to conferences or committee sessions.

The Manager of Transaction Management oversees all real estate transactions, leading a team while managing personal deals, ensuring accuracy and timeliness from contract to closing.

Oversee and manage government contracts, ensure compliance, negotiate terms, work with teams on contract administration, and provide expert guidance throughout the contract lifecycle.

Provide remote customer support for top-tier brands: troubleshoot issues, manage and review transactions, respond to inquiries accurately and promptly, protect customer information, and maintain high professionalism while working 15–25 hours weekly.

Leads the Tax Division’s Enrollment & Onboarding function, overseeing team performance, customer onboarding, quality assurance, operational controls, risk decisions, reporting, and seasonal readiness. Builds and develops an operational team, establishes scalable processes and service standards, resolves complex enrollment cases, and partners with Sales, Compliance, Risk, Operations, Technology, Product, and Customer Service to improve customer experience while meeting regulatory and control requirements.

Ensure timely execution of vendor and client contracts, perform post-signature quality reviews, enter and maintain contract terms in an internal database, produce reporting deliverables, run monthly data quality checks, correct and align data, and communicate with stakeholders to resolve contract issues.

Provides first-line support to prospective and current students through phone and email. Answers questions, applies sales techniques, updates accounts, assists with technical and course-navigation issues, explains products and regulations, resolves problems, and follows up. Maintains product knowledge, meets department metrics, promotes first-call resolution, and delivers professional customer service in a remote contact-center environment.

Resolves escalated customer complaints through inbound and outbound communication, negotiation, conflict resolution, and cross-functional coordination. Advocates for customers, identifies root causes, recommends process improvements, maintains accurate case data, supports employees and executives, and helps keep knowledge bases and procedures current.

Provides high-level administrative and operational support to the VP of Manufacturing Operations. Responsibilities include complex calendar management, meeting coordination, domestic and international travel arrangements, executive communications, confidential information handling, stakeholder coordination, onsite events and leadership visits, expense processing, follow-through on priorities, and process improvement. The role is primarily onsite in San Jose with occasional support at the Sunnyvale facility.

Provides consultative corporate travel support for domestic and international air, car, and hotel reservations. Services inbound corporate and government travel requests, follows corporate and federal travel policies, secures negotiated and lowest available rates, and maintains productivity, quality, and customer experience goals. Requires advanced Sabre GDS expertise, international booking knowledge, strong communication, multitasking, and exceptional customer service skills.