Top Remote Operations & Support Jobs in Detroit, MI

The Platform Support Engineer I provides technical support to customers via chat, email, and web conferences, assisting with product inquiries and troubleshooting issues while collaborating with internal teams to enhance customer experience.

The Capacity Planning Analyst will build capacity models, analyze agent productivity, translate operations data into financial insights, and drive staffing strategies. This role requires collaboration with various teams to optimize resources and improve operational efficiency within Headway's contact center.

Lead global fulfillment operations, driving strategy and execution for scaling logistics. Oversee new facility launches and manage fulfillment performance metrics.

The Deal Desk Specialist manages sales opportunity closures, guides quoting processes, collaborates with cross-functional teams, and resolves booking issues timely.

The Deal Desk & Contracts Analyst will facilitate contract processes, ensuring compliance and accuracy while supporting Sales, Legal, and Finance teams.

The Community Development Market Manager leads CRA strategy, fosters partnerships, ensures compliance, and supports community development initiatives in designated markets.

The Operations Enablement Lead will manage a high-performing team, drive strategic program execution, and ensure compliance in financial operations. Responsibilities include stakeholder alignment, risk management, and process improvement within a regulated environment.

Lead the development of a centralized framework for credit data engagement with CRAs, managing vendor relationships and ensuring compliance with regulations while focusing on data integrity and performance optimization.

The Senior Manager of Enterprise Business Systems oversees the strategy, implementation, and optimization of enterprise applications, leading a team for full lifecycle management, ensuring system delivery, and fostering cross-functional collaboration.

Support C-suite leaders with administrative tasks, manage office operations, coordinate meetings, and handle sensitive information while ensuring a professional environment.