Top Remote Operations & Support Jobs in Detroit, MI

Lead Americas corporate travel program strategy and operations, managing vendors, costs, compliance, traveler experience, and regional policy localization. Partner with Finance, HR, Procurement, Security, and stakeholders to drive savings, supplier adoption, risk management, and program governance.

Lead global DSP operations to optimize partner performance, scalability, and supply competitiveness. Build operational frameworks, KPIs, and cross-functional programs; manage a distributed team; drive platform integrations, traffic shaping, identity and exchange optimization to support revenue growth and operational excellence.

Support the Securities-Based Lending (SBL) Solutions Desk by assisting customers and financial representatives, coordinating with Credit Risk and Operations, resolving collateral and credit issues, performing outbound client communications, preparing regulatory and management reporting, and recommending servicing improvements to senior leadership.

Provide multi-channel customer support for payroll tax accounts: research and resolve tax notices, coordinate with tax agencies and internal teams, reconcile liabilities, assist with TPA and POA setups, and contribute to recurring filings and process improvements.

Field leadership role advising dealership owners and senior leaders to improve parts and service performance. Drive business plans, analyze KPIs, resolve aftersales issues, execute service and parts initiatives, and deliver measurable results across assigned dealerships while traveling frequently and building strong relationships.

Own Salesforce architecture and GTM systems for Marketing, Sales, and Customer Success. Design scalable solutions, govern multi-instance Salesforce, support quote-to-cash and AI-driven GTM builds, build automation (Flows, Apex, LWC), integrate Salesforce tools, lead stakeholder alignment, and manage end-to-end implementations from discovery through rollout and adoption.

Provide B2B client support by answering inquiries via phone and electronic channels, managing workflows, navigating multiple databases, resolving problems, recommending process improvements, and maintaining/growing client relationships. Work Monday–Friday on Hawaii time with required training hours.

Coordinate operational and logistical execution of internal events for a global, remote-first company: manage travel, venues, catering, vendors, registration, budgets, invoices, and on-site support while improving processes and leveraging event technology.

Manage payment settlement pipeline and exception reporting, communicate with creditors and agencies to clear payment issues, obtain documentation and proof of payment, maintain banking ledgers, attach documents in Salesforce, handle clerical tasks, multitask under deadlines, and support special projects and escalations.

Participate in a 4-week training program, then handle inbound customer calls: answer questions, process payments, create payment plans, update accounts, and deliver empathetic, accurate service via phone and written communication.