Top Remote Operations & Support Jobs in Detroit, MI

Lead the Modern Digital Workplace practice, focusing on strategy, collaboration tools, AI integration, and team management to enhance productivity and employee experience.

The Billing Systems Administrator manages billing platforms, ensuring data integrity, system configurations, and supports revenue operations through automation and integrations with Salesforce and internal tools.

This role enhances project management across technology teams, ensuring effective coordination and delivery of initiatives related to Product & Pricing and Quote-to-Cash processes.

As a Partnership Manager, you'll maintain and deepen technology partnerships, oversee integrations, work across teams, and track partnership success metrics to enhance product distribution.

The Business Process Analyst will redesign and operationalize workflows, focusing on process documentation, improvement, automation, and performance measurement within a nine-month contract.

The Credentialing Specialist will manage provider enrollment and credentialing, optimize workflows, develop SOPs, ensure compliance, and support providers.

The Lead Process Engineer optimizes operating processes for the AXIS platform in the BFSI sector, engaging with various teams to ensure scalable and compliant workflows. Responsibilities include end-to-end documentation, automation-first process engineering, and enhancing client implementations while integrating risk and compliance controls.

Provide phone-based customer service for small business lending: answer inbound calls, resolve account and payment issues, create payment plans, update accounts, and educate customers on products. Complete a four-week training program and deliver high-quality, empathetic verbal and written support while working remotely.

The Senior Customs Clearance Manager oversees international shipment compliance and coordination, focusing on temporary import bond compliance, exception management, and cross-functional communication to ensure smooth customs processes.

Provide inbound support to payor partner clinicians and clients via phone, chat, and email; troubleshoot billing and product issues with RCM and Engineering; collaborate across Customer Operations; meet with manager for feedback and goals. Fully remote role with occasional (2-3/yr) travel for offsites.