Top Remote Jobs in Des Moines, IA

Provide multi-channel support (phone, email, chat) for estate-planning SaaS users: diagnose, resolve, and escalate tickets; maintain knowledge base; improve AI chatbot responses; coordinate escalations and collaborate with Success Team. Use Intercom, Salesforce, ChurnZero, and other tools to track issues and drive customer satisfaction.

Design, build, and own scalable, secure full-stack applications. Collaborate with engineers, designers, and managers to gather requirements, estimate work, maintain documentation, and deliver high-quality client-facing software using Agile practices.

Design and build practical, end-to-end use cases inside the Harness platform, produce technical video and written content, run recording shoots, evangelize Harness AI capabilities to practitioners, and partner with product, engineering, and marketing to iterate using performance data.

Lead customer experience for a new product line: manage a book of merchants, drive adoption and expansion, build playbooks and enablement, influence product roadmap, and own data-driven reporting to scale customer success.

Lead Destructoid’s shift from a website to a multi-platform brand by defining brand identity, launching social-first video and multimedia franchises, growing owned audiences (newsletter, Discord), protecting editorial integrity, and partnering with commercial teams to diversify revenue while owning the content P&L and KPIs.

Support consulting teams by conducting industry and user research, market sizing, revenue and financial analysis, and creating client-ready presentations. Contribute to brainstorming, note-taking, and information gathering; keep up with tech and media trends. Receive training on problem structuring, teamwork, client relationship building, communication, and research/analytical tools.

Design, implement, and maintain scalable Java-based software solutions. Collaborate across the SDLC with stakeholders and development teams, integrate DevOps and CI/CD practices, support operational tasks, ensure security and performance, drive feature development, conduct code reviews, and stay current with emerging technologies.

Dialership is a virtual, unpaid summer program (June–August 2027) where participants attend two weekly sessions to learn about business functions (sales, engineering, marketing, product, AI, etc.), network with leaders, get resume/LinkedIn feedback, and receive a certificate upon completion. No work projects are assigned; participants commit to 2 hours/week and engage in interactive sessions.

The Senior Account Executive will drive new business growth in the US Public Sector, manage complex sales cycles, develop relationships, and collaborate with partners to close deals.

The Lead Technology Engineer will lead IT systems implementation, ensure network security, manage integrations, and enhance operational efficiency through automation.