Top Remote Jobs in Des Moines, IA

Analyze conversational call flows and large datasets to optimize IVR and generative AI systems. Perform call testing, annotation, dashboard monitoring, and deliver data-driven insights and presentations to improve self-service, reduce agent handling, and enhance customer experience.

The VP of Technology Operations oversees operational discipline, quality culture, incident management, and technology planning across engineering to ensure process continuity and performance.

The Corporate Sales Specialist manages the sales cycle, focuses on prospecting, qualifying leads, building client relationships, and exceeding sales goals while contributing to revenue growth.

The Customer Experience Representative engages collectors, providing assistance via chat, email, and phone support. They resolve inquiries, document interactions, collaborate with teams, and gather feedback to improve customer experience.

Lead platform security across AWS/EKS: harden supply chain, secrets, IAM, container integrity; build policy-as-code, compliance automation (HITRUST/SOC2), CI/CD security, and operationalize platform security controls while contributing hands-on to infrastructure, observability, and on-call support.

Testers will visit specific airports to evaluate how well a ride-sharing app guides users from security exits to pickup points, requiring screen recordings and pictures.

RelationalAI encourages talented individuals to apply for future opportunities across various software engineering and technical roles. They value backgrounds in graph databases and data science, particularly in connection with Snowflake.

The Technical Account Manager will serve as a technical advisor to paper and pulp customers, optimizing product implementation and fostering relationships to improve operations and drive retention.

The Software Engineer will manage edge networking configuration, evolve the ingress layer, build network observability, and support regional expansion while defining technical standards for the team.

Lead and scale the Client Account Management organization for a healthcare SaaS company, driving retention, ARR, upsell, strategic account plans, client advocacy, cross-functional alignment, contract renewals, and executive reporting to maximize customer satisfaction and revenue growth.