Top Remote Cybersecurity & IT Jobs

As a Technical Support Engineer, you will resolve complex technical issues and ensure effective customer communication while collaborating with various teams. You will take ownership of customer problems, manage issue resolution, and enhance customer experience based on insights gained.

As a Technical Support Engineer at Appspace, you'll provide advanced troubleshooting for software, hardware, and network issues. Key responsibilities include resolving customer issues via various communication channels, identifying root causes, advising on network requirements, and documenting interactions in the company's CRM.

As a Technical Support Engineer, you will assist Legion customers by diagnosing and troubleshooting software issues, escalating critical problems to engineering, and providing end-to-end resolution. Your responsibilities include managing support tickets, communicating with customers, documenting troubleshooting steps, and becoming an expert on Legion's product configurations.

As a Senior Technical Support Engineer, you will work closely with customers to troubleshoot and resolve issues related to the Ditto platform. You will advocate for customer needs, provide technical support, collaborate with engineering for problem resolution, and create knowledge base articles, ensuring high customer satisfaction and 24x7 coverage.

As a Technical Support Engineer, you will manage service requests, liaise between banks and clients, and support various technical integrations. You will communicate with clients to resolve issues and enhance satisfaction while participating in training and development opportunities.

The Senior Technical Support Engineer will provide exceptional technical support to US Federal and Government customers, manage support tickets, debug customer issues, and collaborate closely with development and other support teams. Responsibilities include maintaining documentation, training customers, and staying updated on product features.

In this role, the Support Engineer will manage critical sports performance technologies, ensuring compliance with IT Governance. Responsibilities include defining technical requirements, supporting custom applications, managing incidents, and communicating status updates across stakeholders. The position requires collaboration with vendors and internal teams to enhance technology initiatives and provide exceptional service.

The IT Support Engineer will diagnose and resolve IT incidents, configure networks and security systems, and assist with employee onboarding. Responsibilities include creating documentation, automating processes, conducting security training, and working on-site at least 50% of the time.

As a Technical Support Engineer, you will resolve technical inquiries for the Open LMS, assist with integrations, and serve as a liaison for clients. Responsibilities include troubleshooting, problem solving, mentoring, database management, and contributing to knowledge management.

The L3 Support Engineer will resolve complex escalated issues, provide technical expertise, collaborate with cross-functional teams, maintain documentation, and ensure customer satisfaction. Responsibilities include advanced troubleshooting, incident management, and proactive monitoring to improve service outcomes.

The Deployment and Technical Support Engineer is responsible for deploying and providing solutions-based support for the ThreatConnect platform to key customers. This role involves troubleshooting, maintaining customer relationships, communication, and innovating deployment technology.

As a Senior Support Engineer, you'll focus on resolving software issues for customers by utilizing your expertise in data privacy technologies. You'll collaborate with clients and internal teams to ensure systems run smoothly 24/7, identify customer needs, and provide tailored solutions. Your role involves building relationships and driving business outcomes within a dynamic environment.

As a Frontline Support Engineer, you will provide technical support for Fireblocks' SaaS platform, troubleshooting complex issues in the DeFi and Web 3.0 space. You will collaborate with other teams, manage customer inquiries, and document cases, all while working in a hybrid capacity from the NYC or Boston office.

As a Technical Support Engineer, you will provide exceptional client support, maintain support infrastructure, optimize processes, and resolve client issues. Responsibilities include acting as a subject matter expert, analyzing internal alerts, and collaborating with product development teams to ensure operational readiness.

The Technical Support Engineer at Veeam is responsible for assisting customers with data protection solutions, enhancing their experience through effective communication and issue resolution. Key tasks involve collaborating with various teams, contributing to documentation, and managing customer feedback for product improvement.

The Senior Support Engineer I provides advanced technical assistance by resolving escalated customer issues, verifying bugs, and conducting customer calls. This role involves analyzing system data, maintaining communication with stakeholders, and delivering detailed solutions to support users of Cleo's Cloud software and integration tools.

As a Support Engineer, you will deliver outstanding technical support to customers, troubleshoot software issues, collaborate with cross-functional teams, and document customer interactions in the support ticketing system. You will also contribute to the company's knowledge base and communicate proactively with both customers and internal stakeholders.