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Reposted 6 Days Ago
Easy Apply
Remote
USA
Easy Apply
Senior level
Senior level
Fintech • Information Technology • Payments • Software • Financial Services
The Platform Support Engineer will ensure the health and performance of Trumid's trading platform by managing incidents, providing client support, and maintaining multiple environments. Responsibilities include enhancing system reliability, leading innovation projects, developing custom monitoring scripts, and participating in on-call support.
6 Days Ago
Remote
Hybrid
Houston, TX, USA
Junior
Junior
Information Technology • Productivity • Software • Infrastructure as a Service (IaaS)
The L2 Support Engineer assists in resolving complex technological issues, reproducing problems, gathering supporting data, and collaborating with various internal teams. They focus on improving support efficiency while handling customer queries and training others on product use. This role requires English and Japanese fluency.
3 Days Ago
Remote
United States
Mid level
Mid level
Fintech • Financial Services • Cryptocurrency • NFT • Web3
As an Application Support Engineer, you'll ensure maximum uptime for production systems, provide application support for trading and data processing, manage incidents, monitor system performance, and collaborate with internal and external teams to resolve system issues. You will also handle documentation, coordinate efforts during major incidents, and work towards meeting SLA and OLA requirements.
4 Days Ago
Remote
USA
Mid level
Mid level
Information Technology • Database
As a Technical Support Engineer at Soluna Cloud, you will assist customers in implementing AI solutions, troubleshooting technical issues, and enhancing their experience with AI models deployed on NVIDIA GPU clusters. You will support the customer lifecycle and work closely with the Soluna Cloud team to optimize performance and contribute to innovative technology solutions.
Reposted 6 Hours Ago
Remote
USA
95K-115K Annually
Junior
95K-115K Annually
Junior
Cloud • Security • Software
As a Technical Support Engineer at Chainguard, you'll take ownership of customer issues related to Chainguard Images, ensuring timely resolution while communicating effectively with both technical and non-technical users. You'll document investigations, raise issues with engineering teams, and contribute to knowledge base content, all while collaborating across various teams to enhance customer experience.
Senior level
Information Technology • Software • Consulting
The L3 Cloud DevOps Engineer / Site Reliability Engineer (SRE) will focus on creating and enhancing monitoring tools using Grafana, Prometheus, and Datadog. Key responsibilities include developing dashboards, managing alerts, conducting monitoring, and automating processes, with a strong emphasis on Python scripting and cross-functional collaboration.
4 Days Ago
Remote
United States
109K-163K Annually
Senior level
109K-163K Annually
Senior level
Marketing Tech • Software
The Senior IT Support Engineer will provide expert-level support for IT services, manage network security, troubleshoot complex technical issues, and implement innovative technologies to improve efficiency. Responsibilities include project management, documentation, and compliance adherence.
Top Skills: FirewallsGoogle WorkspaceOktaPythonShell ScriptingVpns
14 Days Ago
Remote
2 Locations
Mid level
Mid level
Cloud • Information Technology • Cybersecurity
The Systems Support Engineer II position involves providing technical support and engineering solutions to customers. Responsibilities may include troubleshooting systems, maintaining IT infrastructure, and ensuring optimal operation of systems. Candidates are expected to collaborate with teams and handle various IT tasks to support customer needs.
Reposted 16 Days Ago
Remote
USA
Mid level
Mid level
Cloud • Information Technology
The Support Engineer will ensure seamless integration of the EON platform with client systems, troubleshoot issues, analyze data problems, and support product development. Key responsibilities include client collaboration for data integration, resolving platform issues, optimizing performance, and contributing to product enhancements through coding and feedback.
Reposted 16 Days Ago
Remote
USA
Mid level
Mid level
Blockchain • Fintech • Cryptocurrency
As an Application Support Engineer at Gemini, you will provide technical support to both institutional and retail customers, particularly focusing on Gemini APIs and network connectivity. Responsibilities include troubleshooting issues, gathering client requirements, maintaining API documentation, and assisting in onboarding processes. Your role will involve close collaboration with engineering teams to enhance the Gemini platform.
Top Skills: APIsFixGrafanaLookerPythonSplunkSQLUnixZendesk
19 Days Ago
Remote
2 Locations
Mid level
Mid level
Information Technology • Software • Consulting
The Application Support Engineer will provide L2/L3 support for production environments, ensuring system stability. Responsibilities include troubleshooting technical issues, monitoring UNIX processes, analyzing incidents using SQL, and collaborating with development teams.
Top Skills: Back-End Code DebuggingItil ProcessesL2/L3 SupportPl/SqlShell ScriptingSQLUnix
25 Days Ago
Remote
United States
Senior level
Senior level
Cybersecurity
The Deployment and Technical Support Engineer will provide solutions-based support for the ThreatConnect platform, deploying and troubleshooting its software and integrations. This role requires excellent communication and problem-solving skills to assist customers in operationalizing their threat intelligence platforms.
Top Skills: Firewall TechnologiesJavaJbossJIRALinuxMySQLNetworking ProtocolsPostgresRdbmsSslTlsWildfly
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