Top Remote Cybersecurity & IT Jobs
The Senior Technical Support Engineer focuses on managing and resolving complex performance issues for the ServiceNow platform. This customer-facing role requires excellent troubleshooting skills, experience with relational databases, scripting languages, and advanced Unix/Linux knowledge. The engineer will mentor junior team members and work flexible hours to ensure client satisfaction.
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The Senior Technical Support Engineer at Wasabi will integrate applications with Wasabi Cloud Storage, analyze root causes of technical issues, collaborate with engineers, and provide technical leadership in resolving complex problems. You'll ensure seamless customer success by supporting mission-critical systems in the cloud storage domain.
The Technical Support Engineer at Starburst provides expert support for both standard and custom deployments, addresses technical inquiries, reproduces issues, manages bug reports, and coordinates with multiple teams to ensure customer satisfaction. They lead peer training and contribute to documentation while engaging in personal technical development.
As an Intermediate Support Engineer, you will provide technical support to US Federal agencies and collaborate with various teams to enhance GitLab’s features and documentation. You will troubleshoot customer issues, contribute to the source code, and improve support processes.
As a Support Engineer at GitLab, you will provide technical support to customers, collaborate with various teams to resolve issues, and contribute to the development of product features and documentation, ensuring a seamless customer experience.
The Senior Technical Support Engineer resolves technical issues for customers related to the ServiceNow platform, using various communication methods. They troubleshoot problems, explain solutions, and collaborate with other teams as needed while striving to ensure a positive customer experience.
As a Support Engineer - Tier 1, you will diagnose and resolve customer issues, enhance support processes, and collaborate with other teams to improve the customer experience. You should be customer-centric with strong communication skills and have a background in QA/Automation testing as well as proficiency in web technologies.
The Platform Support Engineer ensures the performance and reliability of Trumid's trading platform by managing incidents, supporting clients, and maintaining various environments. Responsibilities include incident resolution, system health monitoring, and enhancing platform capabilities through innovation and collaboration with technical teams.
This role provides level 1 and basic level 2 technical support for technology products and applications. Responsibilities include troubleshooting hardware and software issues, documenting service requests, maintaining computer systems, and supporting disaster recovery processes. This role interacts with vendors and may require alternate scheduling.
The Sr. Systems Support Engineer at Keeper provides technical support and resolution analysis for clients, ensuring excellent customer experiences. Responsibilities include troubleshooting technical issues across various platforms, managing identity access solutions, and configuring Single Sign On and Active Directory. The role demands strong communication skills and the ability to assist users with varying technical expertise in a fast-paced environment.
The Application Support Engineer is responsible for providing technical support, resolving software incidents, implementing and maintaining enterprise applications, and collaborating with cross-functional teams to enhance service delivery. Duties include system integration, troubleshooting issues, documenting processes, and conducting training.
Company Description
👋🏼 We're Nagarro. We are a digital product engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (18,000+ experts across 33 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new coll...
The System Technologist IV will provide technical support and optimization for communication systems, focusing on RF and Broadband architecture. Tasks include programming, configuring, troubleshooting complex systems, and delivering reports on performance. The role requires collaboration with various teams to design and implement solutions that address customer needs and ensure the systems operate effectively.
The SOAR Support Engineer is responsible for configuring and maintaining the SOAR platform within a Linux environment while working closely with customers and teams to enhance platform efficiency. Duties include troubleshooting, data integration, platform upgrades, and managing incidents via ServiceNow.
Associate Engineer in Tech Support role at Nagarro, a digital product engineering company with a global presence. Work with cutting-edge technology and talented individuals to solve complex problems and advance your career.
Associate Engineer in Tech Support role at Nagarro, a digital product engineering company. Join a dynamic and non-hierarchical work culture with the opportunity to work with the latest technologies and brightest minds to solve challenging problems.
The Senior Technical Support Engineer at Mattermost will provide exceptional support to US Federal and Government customers, managing tickets effectively, debugging issues, documenting interaction insights, and collaborating with teams to maintain high service standards. This role involves on-call support and ensuring customer satisfaction while developing a deep understanding of Mattermost products.
Join Nagarro as an Associate Engineer in Tech Support. Work with cutting-edge technology and talented individuals, solving challenging problems and taking your career to the next level in a dynamic, non-hierarchical culture.
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The Technical Support Engineer I is responsible for providing technical support on Microsoft 365 services to partners, responding to inquiries, educating partners on technologies, and managing cases to ensure timely resolution of issues while collaborating with sales teams.
The Applications Support Engineer will provide technical support in Oracle EBS Finance modules, solve production issues, conduct root cause analyses, and collaborate with IT and business teams to ensure timely finance period activities.
Technical Support Engineer responsible for post-sales support work, troubleshooting, debugging, and providing guidance to customers. Must have experience in ecommerce platforms and B2B sales platforms. Strong written communication and time management skills are essential for this role.
The Application Support Engineer will enhance customer satisfaction by providing technical support, customizing the Icertis product, and managing customer relationships. Responsibilities include troubleshooting, deploying updates, defining bugs, and mentoring team members, while ensuring adherence to Agile methodologies.
You will support customers by troubleshooting WordPress performance and related issues, diving deep into technical queries. Responsibilities include investigating performance bottlenecks, understanding security concerns, and communicating with enterprise clients and agencies.
The Technical Support Engineer at Pressable focuses on assisting customers with WordPress performance and technical issues, employing troubleshooting skills to resolve inquiries and improve the platform experience for agencies and enterprise clients.
As a Technical Support Engineer at Postman, you will provide top-notch support by resolving customer reported issues, diagnosing and troubleshooting problems, and collaborating with various teams to ensure timely solutions. You will engage with both technical and non-technical users, contribute to the knowledge base, and enhance customer satisfaction metrics.
Top remote Companies Hiring Cybersecurity + IT Roles
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