Top Remote Cybersecurity & IT Jobs

The Application Support Engineer will enhance customer satisfaction by providing technical support, customizing the Icertis product, and managing customer relationships. Responsibilities include troubleshooting, deploying updates, defining bugs, and mentoring team members, while ensuring adherence to Agile methodologies.

The Application Support Engineer will provide Level 2 support for production environments, ensuring stability and resolving technical issues. Responsibilities include troubleshooting Java applications, analyzing incidents using SQL, managing UNIX processes, and collaborating with development teams for efficient issue resolution.

The Production Support Engineer will be responsible for managing production and test environment issues, troubleshooting incidents, and ensuring effective communication with stakeholders. The role requires collaboration with teams to perform systems monitoring and participate in the management of maintenance activities. Additional responsibilities include providing status reports, enhancing production support processes, and managing incident management tools.

The Deployment and Technical Support Engineer is responsible for deploying and providing solutions-based support for the ThreatConnect platform to key customers. This role involves troubleshooting, maintaining customer relationships, communication, and innovating deployment technology.

As a Technical Support Engineer at Soluna Cloud, you will assist customers in implementing AI solutions, troubleshoot technical issues, and optimize customer experiences. You'll work closely with sales to onboard new clients and help identify product improvements while enhancing your technical skills in a fast-paced environment.

As a Technical Support Engineer at Chainguard, you'll take ownership of customer issues related to Chainguard Images, ensuring timely resolution while communicating effectively with both technical and non-technical users. You'll document investigations, raise issues with engineering teams, and contribute to knowledge base content, all while collaborating across various teams to enhance customer experience.

The L3 Cloud DevOps Engineer/SRE will enhance monitoring and alerting tools, build Grafana dashboards, collaborate across teams, manage service alerts, conduct user/system monitoring, and use Python for process automation.

As a Support Engineer, you will test and provide level 1 + 2 support for PUMA's data service applications, collaborate with REST API developers, monitor API performance, troubleshoot technical issues, and create operational documentation. You'll also manage service desk tickets to improve service reliability.