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129+ Job Results
2 Days Ago
AR, USA
Remote
22,000 Employees
98K-165K Annually
3-5 Years of Experience
22,000 Employees
98K-165K Annually
3-5 Years of Experience
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
As a Palo Alto Technical Support Engineer, you'll provide technical support to customers, manage support cases, conduct fault isolation, and interpret technical documentation. You will troubleshoot various operating systems, collaborate with engineering teams, and participate in an on-call rotation while creating new service offerings.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+34 More
2 Days Ago
OK, USA
Remote
22,000 Employees
98K-165K Annually
3-5 Years of Experience
22,000 Employees
98K-165K Annually
3-5 Years of Experience
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
The Palo Alto Technical Support Engineer provides technical support and guidance for Palo Alto Networks products, focusing on Cortex. Responsibilities include managing support cases, conducting technical troubleshooting, collaborating with engineering teams, and assisting in process automation. The role requires analytical skills and familiarity with cloud technologies and scripting for data extraction.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+34 More
2 Days Ago
RI, USA
Remote
22,000 Employees
98K-165K Annually
3-5 Years of Experience
22,000 Employees
98K-165K Annually
3-5 Years of Experience
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
As a Palo Alto Technical Support Engineer, you will provide technical support to customers, manage support cases, conduct fault isolation, and analyze technical issues. Your role involves troubleshooting across various platforms and technologies, collaborating with engineering teams, and developing efficiency in support processes while participating in on-call rotations.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+34 More
2 Days Ago
KS, USA
Remote
22,000 Employees
98K-165K Annually
3-5 Years of Experience
22,000 Employees
98K-165K Annually
3-5 Years of Experience
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
The Palo Alto Technical Support Engineer will provide technical support and problem resolution for customers and partners, manage support cases, conduct fault isolation, and offer best practice guidance. Responsibilities include working with engineering teams, supporting development, participating in on-call rotations, and collaborating with cross-functional teams to ensure customer success.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+34 More
2 Days Ago
AZ, USA
Remote
22,000 Employees
98K-165K Annually
3-5 Years of Experience
22,000 Employees
98K-165K Annually
3-5 Years of Experience
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
The Palo Alto Technical Support Engineer provides post-sales technical support to customers, manages support cases, conducts fault isolation, and collaborates with engineering teams. They are involved in troubleshooting across multiple OS and technologies, and participate in weekend on-call rotations, ensuring customer success.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+34 More
2 Days Ago
TN, USA
Remote
22,000 Employees
98K-165K Annually
3-5 Years of Experience
22,000 Employees
98K-165K Annually
3-5 Years of Experience
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
The Palo Alto Technical Support Engineer provides post-sales support, offering technical assistance and best practice guidance to customers. Responsibilities include managing tickets, performing fault isolation, troubleshooting various operating systems, and collaborating with engineering teams. The role requires effective communication of complex issues and may involve after-hours support.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+34 More
2 Days Ago
MI, USA
Remote
22,000 Employees
98K-165K Annually
3-5 Years of Experience
22,000 Employees
98K-165K Annually
3-5 Years of Experience
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
The Palo Alto Technical Support Engineer provides post-sales technical support, guiding customers on implementing best practices, troubleshooting technical issues across various platforms, and managing support cases. This includes collaborating with different teams and participating in on-call rotations to ensure customer success.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+34 More
2 Days Ago
WV, USA
Remote
22,000 Employees
98K-165K Annually
3-5 Years of Experience
22,000 Employees
98K-165K Annually
3-5 Years of Experience
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
The Palo Alto Technical Support Engineer will provide technical support to customers and partners, manage support cases, conduct fault isolation, and offer troubleshooting guidance. They will collaborate with engineering teams and work on process automation, while also participating in on-call support.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+34 More
2 Days Ago
MA, USA
Remote
22,000 Employees
98K-165K Annually
3-5 Years of Experience
22,000 Employees
98K-165K Annually
3-5 Years of Experience
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
As a Palo Alto Technical Support Engineer, you will provide technical support and best practice guidance for customers, manage support cases, conduct troubleshooting, and assist in increasing product operability. You will collaborate with cross-functional teams, offer input on new service offerings, and ensure effective communication of complex technical issues.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+34 More
2 Days Ago
AL, USA
Remote
22,000 Employees
98K-165K Annually
3-5 Years of Experience
22,000 Employees
98K-165K Annually
3-5 Years of Experience
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
The Palo Alto Technical Support Engineer will provide technical support for customers, troubleshoot issues, and manage support cases. Responsibilities include collaborating with engineering teams, participating in on-call rotations, and creating new offerings while ensuring customer satisfaction with Palo Alto Networks solutions.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+34 More
2 Days Ago
KY, USA
Remote
22,000 Employees
98K-165K Annually
3-5 Years of Experience
22,000 Employees
98K-165K Annually
3-5 Years of Experience
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
The Palo Alto Technical Support Engineer will provide post-sales technical support, troubleshoot customer issues, manage support cases, conduct fault isolation, and collaborate with teams to improve product operability and create new offerings. They will also participate in on-call support and help develop workflow efficiencies.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+34 More
2 Days Ago
UT, USA
Remote
22,000 Employees
98K-165K Annually
3-5 Years of Experience
22,000 Employees
98K-165K Annually
3-5 Years of Experience
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
The Palo Alto Technical Support Engineer supports Arrow ECS Palo Alto Networks customers by providing technical assistance, managing support cases, conducting fault isolation, and offering guidance on configurations and troubleshooting. They work collaboratively across teams to ensure customer success and may participate in after-hours support.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+34 More
2 Days Ago
CT, USA
Remote
22,000 Employees
98K-165K Annually
3-5 Years of Experience
22,000 Employees
98K-165K Annually
3-5 Years of Experience
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
The Palo Alto Technical Support Engineer will provide technical support to customers and partners, manage support cases, conduct fault isolation, offer troubleshooting guidance, collaborate with engineering teams, and help develop process efficiencies. This role requires strong troubleshooting skills across various operating systems and familiarity with networking technologies.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+34 More
2 Days Ago
MT, USA
Remote
22,000 Employees
98K-165K Annually
3-5 Years of Experience
22,000 Employees
98K-165K Annually
3-5 Years of Experience
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
The Palo Alto Technical Support Engineer provides technical support for customers, managing cases from ticketing to resolution, conducting root cause analysis, and offering configuration and troubleshooting guidance. This role requires collaboration with engineering teams and participation in an on-call rotation for after-hours support, while also contributing to process automation and workflow efficiency.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+34 More
2 Days Ago
TX, USA
Remote
22,000 Employees
98K-165K Annually
3-5 Years of Experience
22,000 Employees
98K-165K Annually
3-5 Years of Experience
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
The Palo Alto Technical Support Engineer will provide technical support, manage support cases, conduct root cause analysis, and collaborate with engineering teams to resolve technical issues. They will also review technical documentation and help develop process efficiencies.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+34 More
2 Days Ago
GA, USA
Remote
22,000 Employees
98K-165K Annually
3-5 Years of Experience
22,000 Employees
98K-165K Annually
3-5 Years of Experience
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
As a Palo Alto Technical Support Engineer, you will provide post-sales technical support and best practice guidance for customers. Responsibilities include managing support cases, troubleshooting technical issues, and collaborating with engineering teams. You will work with various operating systems, communicate complex technical issues, and contribute to process automation. Experience with Palo Alto Networks Cortex and customer-facing support roles is essential.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+34 More
2 Days Ago
NV, USA
Remote
22,000 Employees
98K-165K Annually
3-5 Years of Experience
22,000 Employees
98K-165K Annually
3-5 Years of Experience
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
As a Palo Alto Technical Support Engineer, you'll provide technical support to customers, manage support cases, troubleshoot issues, and collaborate across teams. You'll also review technical content and participate in after-hours support while ensuring customer satisfaction through effective communication.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+34 More
2 Days Ago
NM, USA
Remote
22,000 Employees
98K-165K Annually
3-5 Years of Experience
22,000 Employees
98K-165K Annually
3-5 Years of Experience
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
As a Palo Alto Technical Support Engineer, you'll provide technical support and guidance for Palo Alto Networks products, manage support cases, conduct troubleshooting, and collaborate with customers and teams for effective solutions. You'll also support the creation of new offerings and participate in after-hours support as required.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+34 More
2 Days Ago
MD, USA
Remote
22,000 Employees
98K-165K Annually
3-5 Years of Experience
22,000 Employees
98K-165K Annually
3-5 Years of Experience
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
The Palo Alto Technical Support Engineer provides post-sales technical support, troubleshooting, and implementation guidance for Cortex. Responsibilities include managing support cases, analyzing technical issues, and offering best practices. Collaboration with customers and internal teams to improve product operability and support automation efforts is essential. Participation in on-call rotations and after-hours support is required to ensure customer success.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+34 More
2 Days Ago
ID, USA
Remote
22,000 Employees
98K-165K Annually
3-5 Years of Experience
22,000 Employees
98K-165K Annually
3-5 Years of Experience
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
The Technical Support Engineer will provide technical support to customers, manage support cases, perform fault isolation, and conduct root cause analysis. Responsibilities include collaborating with engineering teams, participating in on-call rotations, communicating technical issues, and supporting process automation.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+34 More
5 Days Ago
Santa Clara, CA, USA
Remote
Hybrid
26,000 Employees
102K-158K Annually
1-3 Years of Experience
26,000 Employees
102K-158K Annually
1-3 Years of Experience
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
As a Performance Support Engineer, you will troubleshoot complex technical issues related to performance and instance availability on the ServiceNow platform. This role requires strong technical and interpersonal skills, mentoring junior members, and working flexible hours to support high-value customers effectively.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+46 More
2 Days Ago
MS, USA
Remote
22,000 Employees
98K-165K Annually
3-5 Years of Experience
22,000 Employees
98K-165K Annually
3-5 Years of Experience
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
The role involves providing technical support and problem resolution for customers and partners focused on Palo Alto Networks Cortex. Responsibilities include managing support cases, conducting fault isolation, and providing troubleshooting and best practice configurations. The engineer will also collaborate with various teams and participate in after-hours support as needed.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+34 More
2 Days Ago
New York, NY, USA
Remote
22,000 Employees
98K-165K Annually
3-5 Years of Experience
22,000 Employees
98K-165K Annually
3-5 Years of Experience
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
The Technical Support Engineer will provide post-sales technical support, manage support cases, conduct fault isolation, analyze technical issues, and collaborate with engineering teams for product support. Responsibilities include offering configurations, troubleshooting practices, and developing automation efficiencies while participating in after-hours support.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+34 More
2 Days Ago
Orlando, FL, USA
Remote
Hybrid
26,000 Employees
1-3 Years of Experience
26,000 Employees
1-3 Years of Experience
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Technical Support Engineer resolves technical issues for customers by troubleshooting unexpected behaviors in the ServiceNow software. They provide excellent customer support through various communication methods and are expected to understand the ServiceNow platform thoroughly while managing complex cases with a collaborative approach.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+46 More
2 Days Ago
Orlando, FL, USA
Remote
Hybrid
26,000 Employees
5-7 Years of Experience
26,000 Employees
5-7 Years of Experience
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Senior Technical Support Engineer at ServiceNow provides crucial technical support to customers, resolving issues related to the ServiceNow platform. Responsibilities include troubleshooting, answering customer inquiries, utilizing diagnostic tools, and collaborating with other teams as needed. The role emphasizes customer experience and problem-solving to enhance operational success.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+46 More
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