Top Remote Jobs in Buffalo, NY

Lead and grow an AI-first software development team focused on clinic activation and onboarding. The manager will remain hands-on through architecture reviews, pairing, code shipping, and technical direction. They will partner with product, design, and data to run weekly releases, instrumentation, and experiments, while shaping AI-driven onboarding and responsible AI adoption. The role also requires coaching developers, owning activation outcomes, and partnering with adjacent AI and product teams.

The Principal Engineer will lead the design and delivery of core platform capabilities, focusing on scalable systems, AI application, and mentoring engineers while driving architectural decisions and improving operational systems.

Build and own conversational voice AI products end-to-end: architect, implement, and deploy the platform. Design infrastructure, develop front-end and back-end systems, deliver reliable customer outcomes, and collaborate directly with the CTO to scale the product for enterprise customers.

Manage software subscription renewals and related expansions by reviewing customer usage, contract terms, and subscription history. Engage customers proactively, explain renewal and pricing options, coordinate quotes and ordering documents, and ensure timely, accurate execution. Collaborate with Sales, Customer Success, and Accounting while handling non-routine situations and supporting customer retention, satisfaction, and subscription profitability.

Owns general ledger maintenance, journal entries, reconciliations, procure-to-pay, payroll administration, audit support, and financial controls. The role improves accounting systems and processes, ensures GAAP and regulatory compliance, resolves cross-functional accounting issues, and supports accurate financial reporting in a fast-paced environment.

Own the full enterprise sales cycle from prospecting through close and account expansion. Build relationships with executive decision-makers, conduct discovery and demos, design solutions, negotiate contracts, and exceed revenue targets. Develop high-value pipelines through outbound prospecting and consultative selling, while partnering with Customer Success, Product, and Integration Solutions. Help refine sales playbooks and go-to-market processes in a fast-growing environment.

Own B2B customer relationships across onboarding, product adoption, reporting, training, and value realization. Drive Stratusphere usage, identify approval and engagement risks, coordinate technical support, and translate customer feedback into product improvements. Manage executive and private-equity reporting, create scalable documentation and playbooks, monitor customer health, and use AI tools to improve customer success operations.

Lead Truss's federal and state growth by setting strategy, building pipeline, leading capture and proposals, developing agency and partner relationships, and managing a team of Business Development and Account Managers to win and deliver digital services work.

Lead the technical direction of Quora’s recommendation ecosystem, including feed retrieval, ranking, re-ranking, optimization, data pipelines, feature engineering, model training, and production integration. Drive measurable improvements through experimentation, apply generative AI, mentor engineers, and partner across product, data science, and infrastructure teams.

Coordinates cross-functional program commitments, milestones, dependencies, readiness handoffs, reporting, contractor updates, and issue resolution. Maintains accurate status visibility, assigns ownership and follow-up, escalates risks, supports consistent workflows, and helps protect reliable financial-coaching service delivery for military members and families. The role operates without people-management, budget, scope, or strategic authority.