Top Remote Jobs in Buffalo, NY

Leads enterprise member experience, retail delivery, marketing, communications, deposits, and membership growth across branches, virtual centers, call centers, business development, and member services. Establishes operating standards, sales and service culture, brand strategy, footprint planning, budgets, vendor performance, and cross-functional execution. Partners with risk, fraud, compliance, and senior stakeholders while leveraging analytics and emerging technologies to improve member experience, efficiency, retention, and growth.

Designs and manages mechanical engineering projects from conception through completion. Produces construction documents, plans, calculations, and reports for HVAC, plumbing, refrigeration, fire protection, and fuel systems. Conducts site investigations, coordinates multidisciplinary teams and subconsultants, supports clients, manages budgets and schedules, and assists with RFIs, addendums, and change orders. The role requires coordination with architects, engineers, and construction project managers.

Build and maintain a full-stack sewer inspection analysis platform using React, TypeScript, Node.js, PostgreSQL/PostGIS, AWS, computer vision, geospatial analysis, and Temporal.io. Responsibilities include developing interactive dashboards, scalable APIs, video-processing workflows, mapping and risk-assessment tools, microservices, cloud infrastructure, and automated testing and deployment pipelines.

Supports the Product Director through usage reporting, product analytics, dashboard development, and data-driven recommendations. Manages JIRA tickets from requirements through completion, coordinates business and development teams, and supports backlog grooming and prioritization. Identifies opportunities to automate analysis using AI and external tools, standardizes metrics, evaluates analytics solutions, and presents findings to stakeholders and executives.

Provides entry-level technical support for software products and instrument interfaces, handling customer calls, troubleshooting issues, documenting resolutions, escalating complex cases, and maintaining support documentation. The role manages multiple cases, supports process improvements, participates in rotating after-hours coverage, and routes incoming calls. Candidates need strong customer service, communication, problem-solving, prioritization, and technical language skills. Exposure to laboratory information system software is preferred.

Build and optimize technical infrastructure supporting customer operations, trust and safety, and sales workflows. Develop system integrations, automated workflows, internal support tools, AI-powered customer service solutions, dashboards, and reporting systems. Identify operational bottlenecks, improve processes, and collaborate with product, engineering, operations, customer success, and trust and safety teams to scale efficiently.

Own full-cycle recruiting for the go-to-market organization, with emphasis on enterprise sales, sales engineering, sales leadership, marketing, customer success, partnerships, revenue operations, and sales development. Build sourcing strategies, engage passive candidates, manage pipelines, partner with hiring leaders, deliver strong candidate experiences, analyze recruiting metrics, and improve hiring processes. This is a six-month contract-to-hire role requiring autonomy in a competitive cybersecurity and B2B SaaS talent market.

Develop and close enterprise sales opportunities within retail e-commerce and CPG accounts. Build relationships from power users to C-level executives, generate pipeline, achieve quota, and drive upsells and cross-sells. Use value-based and Challenger selling to uncover business problems, develop business cases, demonstrate platform ROI, and sell CommerceIQ’s AI-powered commerce optimization solutions. Collaborate with internal stakeholders and provide market feedback.

Manages a portfolio of VIP gaming customers, builds personalized relationships, resolves issues, monitors engagement and retention, and reactivates inactive players. Creates targeted promotions with CRM and cross-functional teams, manages promotional budgets, reports portfolio performance, hosts VIP experiences, and escalates responsible-play or compliance concerns. Requires strong customer service, commercial judgment, data analysis, communication, organization, and CRM experience.

The Global Controller leads worldwide accounting operations across US and international offices. Responsibilities include month-end close, general ledger integrity, grant accounting, revenue recognition, consolidations, internal controls, reconciliations, audits, statutory compliance, and financial systems oversight. The role manages country finance staff, maintains accounting policies and procedures, supports donor and government award compliance, and ensures accurate financial reporting under US GAAP. The position also owns Sage Intacct accounting processes and develops staff capacity across a distributed nonprofit organization.