Top Remote Operations Jobs in Buffalo, NY

Own and optimize end-to-end Shopify store operations and post-purchase customer experience. Manage customer support, order operations (Shopify, Base, Amazon MCF), audits for site accuracy, SOPs, automations (Shopify Flow, AI tools), reporting on CAC/LTV, and compliance. Reduce tickets, reships, and broken/misleading site content while implementing systems to scale.

Lead GTM reporting, design scalable Salesforce KPI frameworks, translate business needs into developer-ready Salesforce requirements, apply AI to automate workflows, and partner with Sales and Customer Success on process design, change management, and cross-platform reporting.

Own day-to-day GTM revenue systems and build AI-native automations. Responsibilities include Salesforce administration, n8n workflow development, deal desk and commissions support, tooling administration, integration monitoring, and converting repetitive tasks into automated, agentic workflows using Claude Code and other AI tools.

Provide functional and technical Epicor ERP support across the full project lifecycle: requirements gathering, design, testing, data migration, training, go-live support, troubleshooting, and continuous improvement for manufacturing operations, coordinating cross-functional teams and vendors.

Supervise daily records center operations and lead a team by recruiting, training, coaching, and managing payroll and performance. Monitor workflows and KPIs, implement process improvements, ensure compliance with safety and company policies, and drive productivity and quality. On-site role requiring local residency.

Lead operational execution, client deployments, and compliance coordination for Overtime.ai. Build scalable onboarding and operational processes, manage implementations and escalations, ensure regulatory alignment, and drive cross-functional readiness and reporting to support platform deployments in regulated collections and receivables environments.

Lead and scale a global partner ecosystem by operationalizing partner strategy, building AI-enabled dashboards and forecasting, driving cross-functional programs (co-sell, GTM), and delivering data-driven insights and automation to optimize partner performance and pipeline. Partner with Sales, Product, Marketing, Customer Success, and Finance to build governance, KPIs, and predictive models supporting leadership reviews and execution.

Support GTM by owning pricing operations: translate pricing models into sellable structures, produce quotes and proposals, advise Sales and Customer Success on deal structure, streamline quote-to-cash, and manage cross-functional deadlines to drive scalable growth.

Serve as the front-line receptionist managing visitor check-in, switchboard/phone routing, meeting room setup, basic A/V and connectivity troubleshooting, catering coordination, temporary badge/access activation, light administrative tasks, and training a backup while maintaining professionalism and security protocols.

Lead day-to-day configuration, operation, and optimization of MarTech and subscription systems (paywalls, messaging, consent, analytics). Translate business needs into platform configs, manage integrations and data flows, collaborate with engineering and legal, own launches, QA, and post-release monitoring to improve conversion, retention, and monetization.

As a Business Operations Associate, you'll support strategic planning, process improvements, and ensure effective communication within the organization, enhancing operational efficiency.

The Summit Operations Manager will support the President of the Summit Vertical, managing performance data, operational reviews, planning processes, and cross-functional coordination to improve performance and drive growth initiatives.

The Revenue Operations Strategy Manager will develop operational strategies, improve processes, and collaborate with various departments to enhance efficiency and meet company goals.

The Operations Associate will support daily auctions, manage customer support requests, assist in marketing, and ensure smooth operations.

KIND is looking for passionate Associates to join their dynamic team in providing healthy snacking options. This role involves collaboration and making impactful contributions in a growth-oriented environment.

The Senior Director of Operations leads national operations, ensuring service quality and compliance, while driving strategic growth and talent development across multiple states.

The Director of Business Operations will lead data analysis to support strategy, develop dashboards, improve operations, and ensure data quality, collaborating across teams.

The Director of Revenue Operations will lead strategic sales operations, manage forecasting, pipeline analytics, and oversee the global operations team. This role focuses on improving operational excellence and collaborating with Sales and Finance departments.

The Partner Operations Manager will optimize and manage operations for channel and indirect revenue, supporting partner deals and ensuring compliance with GTM strategy.

The Senior Revenue Operations Analyst will manage the top of funnel operations, analyze funnel performance, optimize lead management, and improve data integrity across GTM systems.

The Enterprise Operations Analyst coordinates sales management tasks, leads major projects, conducts financial analyses, develops reports, and implements process improvements, ensuring best practices are adhered to.

The Vice President of Operations leads community operations, ensuring financial goals and performance objectives are met across multiple locations. Responsibilities include overseeing teams, managing client relationships, and conducting financial analyses to drive profitability.

Manage operations for Customer Success and Solution Design and Delivery teams, focusing on strategy, systems, analytics, and stakeholder partnership to improve business outcomes.

The Operations Support Engineer maintains software systems, resolves customer issues, and supports operations in genomic technologies, collaborating with cross-functional teams and ensuring regulatory compliance.

The Ad Operations Coordinator will manage brand campaign execution, improve operational processes, and support cross-functional collaboration to enhance partner and user experiences.